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Capsule’s 2023: A year of automation, international flair and customer appreciation

As we bid farewell to another remarkable year, we're excited to present the Capsule Roundup 2023.

Chloe Lloyd · January 3, 2024
Capsule’s 2023: A year of automation, international flair  and customer appreciation

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As we bid farewell to another remarkable year, we're excited to present the Capsule Roundup 2023, celebrating our achievements this year.

Let's dive into the highlights that made this year unforgettable.

New features and updates

At the very beginning of 2023, we welcomed our new CEO, Steven Ledgerwood.

In the first quarter, we unveiled our new workflow automation features. Helping you to save time by building out hands-off processes, maintaining consistency and freeing up valuable resources for what matters most – growing your business.

In March, we introduced our new AI Content Assistant, giving you a helping hand when you're stuck on email openings. It's not just a tool; it's your AI companion for crafting compelling messages.

We take the security and reliability of our systems seriously. The SOC Type II accreditation we achieved this year is a testament to our commitment to securing our solution, ensuring you can use Capsule with confidence.

Towards the end of the year, we made Capsule available in Spanish making our platform even more accessible to businesses worldwide.

New integrations

This year, we've collaborated with great partners to bring you new integrations from companies such as JustCall, Helpwise and Plecto.

Success stories: a heartfelt thank you

We owe our success to you, our incredible customers! Thank you for using and for believing in Capsule.

This year, we’ve had the privilege to tell several amazing customer stories, about how they’ve been getting value from Capsule. Check out the inspiring journeys of O'Leary's Publishing, content agency, Melting Pot Creations, as well as branding and video agency, F8 Creates.

Your stories fuel our passion to help you achieve your business goals.

Your invaluable feedback

Your insights are invaluable in shaping our journey. Keep sharing your experiences to help us refine and enhance the Capsule experience for everyone.

Cheers to a year of growth, collaboration, and success! Thank you for being an integral part of the Capsule community. Here's to another year of empowering businesses and making CRM simpler, smarter, and more enjoyable.

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