CRM for Manufacturers
Capsule helps you deliver success with a CRM for manufacturers that can handle everything. Whether it’s client-specific bills of material documentation storage or contact management solutions Capsule helps you seize every opportunity.
Take your client relationships to the next level with a CRM software platform that’s ideal for manufacturing businesses.
Bring your sales, marketing & production teams together like never before
With Capsule CRM, manual data entry tasks, like inputting orders from separate quotation software, are a thing of the past. Use this platform to store and share data between your sales team, your marketing professionals, and your production managers to create a seamless experience for your valued customers.
Switch to Capsule CRM without interrupting manufacturing processes
If you think that moving over to a fully integrated CRM will cause delays, then think again. We offer a seamless roll-out process and a user-friendly interface so you avoid delays to your current production and order fulfillment rates.
Understand your performance & make informed planning decisions
With a centralized system handling all of your customer-facing interactions, you can better understand how your manufacturing enterprise is performing. Capsule CRM includes many analytical and reporting tools to help you assess your team’s performance quickly and efficiently. Make data driven decisions thanks to a CRM that delivers what businesses in the sector really need.
A customizable manufacturing CRM
With multiple plans and a raft of custom options to choose from, Capsule CRM is a business tool that all businesses can benefit from. Whether you’re a startup, a medium-sized enterprise, or a large manufacturing firm with extended global supply chains, choose the option that suits your business.
Integrate your CRM with countless other software systems
Capsule CRM delivers exceptional integration with the software that you already use. Achieve even more with your CRM. Some of the most popular integrations offered by Capsule CRM include:
Tidy Enterprise combines all the features of TidyWork and TidyStock and more into one.
Capsule connects with Zendesk to improve how you offer customer support and manage clients.
Enjoy instant click-to-dial, auto activity logging, call recording and contact integration.
Online quoting software. Access Capsule contacts while creating quotes for a hassle-free experience.
Why manufacturing firms need Capsule CRM
A customer relationship system allows you to manage and review all of your client-focused interactions. Without one, your customer-facing teams will struggle to give your customers the service they deserve. Poor customer management can lead to costly errors due to manufacturing out-of-spec products, client dissatisfaction, and improperly maintained order pipelines.
A CRM for manufacturers helps to streamline processes and workflows at every stage. From prospecting to sales pitching to order processing and customer fulfillment.
Keep all of your contacts in one place and make information accessible to authorized personnel only. Manage your clients' needs, preferences, and purchasing history all from one centralized source.
Track and manage your prospecting and qualifying processes to ensure sales reps only receive high-quality leads. Use the lead generation tools in-house or with third-party sales operations, depending on your preference.
Capsule CRM automates many of the most laborious tasks your employees have to complete. This frees them up for other work and reduces manpower costs.
Benefit from Capsule CRM for mobile
Capsule CRM is ready to use, whether you’re in the office or the field, making it ideal for manufacturing businesses visiting their clients.
Connect with the customer management tools in your CRM wherever you are. Update records on the go and have them sync when you're next connected.
Whether you're responding to written orders, emails, inbound sales calls, or text message inquiries, Capsule CRM has the functionality you need to succeed.
Use the system's calendar, reminders, and dashboard tools to stay on top of your professional interactions. Whether you're at the office, production facility or on the road.
Review invoices, purchase orders, and production schedules within your CRM. Anything and everything, from customer proposals to bookkeeping entries, is accessible to authorized personnel using secure mobile devices.
Free CRM for Manufacturers
Try Capsule CRM for free and get to understand exactly how beneficial the full version could be for your manufacturing business. The free version of our customer relationship software limits you to a generous 250 contacts.
Try one of our paid plans free for 14 days. Why not take advantage of this free trial period and decide which of our plans would be most useful to your business?
Frequently Asked Questions
A CRM for manufacturing focuses on managing customer relationships and streamlining business operations to enhance customer engagement and satisfaction throughout the manufacturing process.
The best CRM for manufacturing integrates seamlessly with existing business operations, offering key features like workflow and marketing automation and sales forecasting tailored to the manufacturing industry.
Manufacturing CRM systems stimulate growth by improving customer engagement, streamlining sales processes, and managing customer interactions effectively, leading to higher customer satisfaction and retention.
Using CRM software in manufacturing businesses enhances customer service management, optimizes the sales process, and provides valuable insights into customer data for better decision-making and future sales forecasting.
A CRM for the manufacturing industry helps manage customer interactions, streamline customer service operations, and optimize sales processes, ensuring higher efficiency and customer satisfaction.
Capsule CRM is the best CRM for manufacturing due to its comprehensive features, which enhance customer engagement, integrate with existing systems, and support effective customer service operations.
To manage customer relationships in a manufacturing company, use CRM systems to track existing customers, streamline customer service operations, and maintain high levels of customer satisfaction through consistent customer interactions.
CRM systems stimulate growth in manufacturing companies by enhancing sales forecasting and pipeline management, optimizing customer relationships, and improving overall efficiency. They enable better decision-making and targeted marketing strategies, driving increased revenue and customer satisfaction.