We make CRM easy for small business. You'll instantly feel comfortable using and tailoring Capsule to suit your way of working.
Quickly pull your contact lists from spreadsheets or other software into Capsule and suddenly see all their details and interactions in one place, instantly streamlining your processes and putting you back in control.
Spend less time on admin and feel more in control of your day with Capsule tasks. Create them quickly in Capsule or if you use Google Workspace, direct from Gmail.
Easy to use and navigate; enough information but not overloaded with more than I need. I love the tasks feature and being able to generate lists from the tags associated with our clients.
Capsule connects all your business tools across email, accounting, customer service, and marketing, to name a few. Once linked up, customer data automatically feeds into Capsule, giving you one complete view of your customer.
Store all your partners, vendors and suppliers into Capsule too, tagging them to make it easy to search and communicate with them.
Our small business CRM makes it easy for you to track all your opportunities in a sales pipeline that's tailored to your unique sales process. You'll even be reminded to contact people after a set number of days.
Quickly see the activities and individuals performing well and the areas that need more focus, sharing best practice as you learn.
Create more personalized experiences, offer tailored solutions and show empathy more easily when all your customer information is in Capsule.
Watch how these authentic interactions build trust, encourage repeat business and generate positive word of mouth.
It's easy to transfer all your new contacts into Capsule and set reminders to stay in touch after meeting people at a meetup, conference or trade show.
Simply connect up their social media accounts to automatically update their profile picture so you know who you're speaking to - creating a connection right from the start.
All this can be done instantly through the Capsule mobile app, reducing the amount of admin at the end of the day.
As your business grows, Capsule grows with you. Flexible enough to suit any new process or team creation and restrict access to sensitive information as more people use your CRM.
Throughout your CRM journey, our support team is here for you every step of the way. Our friendly experts answer every email and send clear, detailed advice every time.
Capsule connects with other popular tools so you can get more done. Use an email list marketing tool such as MailChimp to send automated emails, use a webform service to send new contacts and leads into Capsule using a form on your website, and integrate an accounting tool such as Xero to manage invoices and bookkeeping.
Xero is an online accounting system designed for small businesses and their advisors. It’s simple, smart and secure.Invoicing & accounting
Automatically add new Mailchimp subscribers to Capsule and populate your Mailchimp Audiences with contacts from Capsule.Email list marketing
Submit new contacts and leads directly into Capsule using a form on your website.Website forms
Access Capsule directly from your Outlook inbox, create a consolidated view of events and log in via your Microsoft 365 account.Microsoft Integrations