About Capsule

We make CRM simple

We believe the value of a modern CRM lies in the ability to help businesses stay organized, know more about their customers, build strong relationships and to make the most of sales opportunities, all while minimizing user input.


Simplifying CRM since 2009

Capsule was launched following the founders' frustration with existing CRM services that were either overly simplistic or far too complex for most businesses.

We built Capsule to deliver on these values and today Capsule is used by thousands of businesses of all sizes all over the world.

We're based in Manchester, United Kingdom, a city with a creative heart that was founded on science and industry and the birthplace of the modern computer.

  • Headquarters

    Manchester, UK

  • Established


  • Team Members


  • Customers


Photo showing Capsule founders having a casual chat
Photo showing a Capsule team member working from a couch in the office
Photo showing a Capsule team member smiling
Photo showing two Capsule members working together
Photo showing our comfy sofa in the office
Photo showing a Capsule team member focused working

We're driven by our values —

We have integrity and give honest, constructive feedback

We are open, welcoming and approachable

We trust one another without the need for complex processes

We encourage being able to take risks and celebrate success as a team

We learn together and support each other to be the best versions of ourselves

Meet the people behind the product

  • Duncan Stockdill

  • Phillip Haines
    Founder & CTO

  • Dominique Briggs
    Head of Design

  • Josef Szotten
    Customer Support

  • Adam Wilk
    Head of Engineering

  • Michael Stringer
    Staff Engineer

  • Michael Josephson
    Developer Lead

  • Andrew Kirwin
    Staff Engineer

  • Rachel Brocklehurst
    Head of Customer Support

  • Matt McDonagh
    Head of Operations

  • Jade Say
    Product Specialist

  • A headshot photo of Chloe Lloyd

    Chloe Lloyd
    Product Marketer

  • Keith Weir
    Customer Success

  • A headshot photo of Ciaren Diante

    Ciaren Diante
    Head of Customer Success

  • A headshot photo of Frankie McGough

    Frankie McGough

  • Liz Best
    Customer Success Manager

  • A headshot photo of Dana Kirsh

    Dana Kirsh

  • Marco Nini

  • Ollie Jackson
    Senior Growth Designer

  • Alex Knight
    Graduate Developer

  • Joshua Jackson

  • A headshot photo of Connor Home

    Connor Home
    Senior Developer

  • A headshot photo of Clare Guerin

    Clare Guerin
    Finance Director

  • A headshot photo of Dan Duran

    Dan Duran
    Head of Marketing

  • A headshot photo of Elena Stagg

    Elena Stagg
    Marketing Developer

  • Andrew Wilson
    DevOps Infrastructure Engineer

  • Ryan Daniels
    Senior Management Accountant

  • A headshot photo of Acacia Matthews

    Acacia Matthews
    Customer Support

  • A headshot photo of Zachary Rutz

    Zachary Rutz
    Customer Support

  • A headshot photo of Stephen McDonald

    Stephen McDonald
    Paid Media Specialist

  • Dan Butterfield

  • A headshot photo of Rosie Amery

    Rosie Amery
    Lead Data Analyst

  • A headshot photo of Miranda Hawkes

    Miranda Hawkes
    Senior Developer

  • A headshot photo of Jamie Craddock

    Jamie Craddock

  • A headshot photo of Mike Way

    Mike Way
    Transpond Founder

  • A headshot photo of Dave Phillips

    Dave Phillips
    Senior Developer

  • Steve Ledgerwood

Photo showing our founder Duncan
“I'm so proud to be part of the 10% of startups that succeed and happy we did it differently. We chose not to grow at any cost and we've built a world class team, product and great customers. I'm very excited about the next 10 years!”

Duncan, Founder

Celebrating 10 years of Capsule

Interested in joining our talented team?