About Capsule

We make CRM simple

We believe the value of a modern CRM lies in the ability to help businesses stay organized, know more about their customers, build strong relationships and to make the most of sales opportunities, all while minimizing user input.

Simplifying CRM since 2009

Capsule was launched following the founders' frustration with existing CRM services that were either overly simplistic or far too complex for most businesses.

We built Capsule to deliver on these values and today Capsule is used by thousands of businesses of all sizes all over the world.

We're based in Manchester, United Kingdom, a city with a creative heart that was founded on science and industry and the birthplace of the modern computer.

  • Headquarters

    Manchester, UK

  • Established


  • Team Members


  • Customers


Capsule founders having a casual chat
a Capsule team member working from a couch in the office.
a Capsule team member smiling.
two Capsule members working together.
our comfy sofa in the office
a Capsule team member focused working

We’re driven by our values —

We have integrity and give honest, constructive feedback

We are open, welcoming and approachable

We trust one another without the need for complex processes

We encourage being able to take risks and celebrate success as a team

We learn together and support each other to be the best versions of ourselves

Meet the people behind the product

    our founder Duncan
    “I’m so proud to be part of the 10% of startups that succeed and happy we did it differently. We chose not to grow at any cost and we’ve built a world class team, product and great customers. I’m very excited about the next 10 years!”

    Duncan, Founder

    Celebrating 10 years of Capsule

    Interested in joining our talented team?