CRM for IT & Tech Services

Exceed customer expectations with Capsule - helping IT & Tech service providers give the best customer experience to keep customers coming back to you again and again.

CRM for IT & Technology Services

Complete view of your customer

Keep all your customer details in one place. From an initial inquiry right through to an invoice, keep all the relevant communication and documentation together for all of your team to view.

Professional, personal service - every time

Deliver exceptional customer service every time by setting up workflows for different services and stages of the customer journey. You and your team can then follow step by step processes to win and keep customers. This ensures you deliver the same level of service every time.

Power up with integrations

Connect Capsule with a number of powerful integrations to save more time and speed up service. Integrate Gmail and Microsoft so you can turn emails into sales. Connect your accounting software to keep on top of payments and more.

View all integrations

More organization = more clarity

Store more than your customer relationships in Capsule. Keep all your business and supply chain contacts and interactions in one place, making it easy to communicate with everyone you need to get business done.

Save time by putting all your business information in one place. No more searching spreadsheets, emails and notes for what you need. All you need to do is log in and see.

A CRM for businesses that appreciate good design

We pride ourselves on creating an intuitive and strong user experience. One of the most common things people say about us is that Capsule is easy-to-use at every stage of growth. Try us out for yourself and see how easy using a crm can be.

The insights you need

Our sales and activity reports give you all the data you need to optimize your sales process and make key decisions. You'll be able to know how your team is performing, how many opportunities you are winning or losing and which activities are leading to those sales, plus much more. From a top-level overview right down to an in-depth analysis of the details, we've got you covered.

Do even more with integrations

Get more done in a day by connecting Capsule to all your favorite software - giving you one complete view of your customer.

See all our integrations

Google Workspace SSO

SSO paired with Capsule, gives employees secure, single sign-on access to our CRM using existing Google credentials. This provides employees seamless access to Capsule and all its features, and enhances security and convenience by minimizing the number of credentials that employees need to manage.

Microsoft Single Sign On

Enable the Capsule Single Sign-on for your Microsoft 365 domain so you only have to sign in once across all devices and platforms used by your hotel staff. One Microsoft Single Sign-on account will improve collaboration, communication, and consistency.


Link Capsule with over 2,000 business and productivity apps such as Slack, Google, Formstack and much more to automate basic workflows and reduce admin time shifting data from one tool to another.

QuickBooks Online

QuickBooks helps you streamline your accounting processes and stay on top of finances. Send, track, and collect payments quickly so you don't have to worry about manual accounting and bookkeeping.

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