CRM for Travel Agencies

Deliver a remarkable customer experience from enquiry right through to post-trip feedback with Capsule's simple, yet powerful Travel CRM solution.

Complete view of your customer

All you customers information at your fingertips. Know their preferred locations and favorite hotels, making it easier for you to help them choose their next holiday.

Personalized service every time

Empower staff to deliver personalized experiences every time they connect with a customer by creating step by step processes in Capsule for everyone to follow.

Record all your unique approaches to sales, pre-trip and post-trip tasks so everyone delivers the same level of service.

Win lifelong loyalty

Provide exceptional, personalized customer experiences that keep people coming back to you for all their holiday needs and create positive word of mouth.

Organization for optimum performance

Manage more than your customer relationships in Capsule, store all your business contacts and interactions, making it easy to communicate with everyone in your supply chain.

Improve efficiencies by bringing all your business information in one central hub. No more endless searches for information on emails, notes and spreadsheets, all you have to do is click.

Work on the move

Stay in touch wherever you are with the Capsule mobile app. It's easy to keep on top of your tasks, sales opportunities and the team's activity from your mobile phone.

Do even more with integrations

Get more done in a day by connecting Capsule to all your favorite software - giving you one complete view of your customer.

Help Scout

Help Scout is the ideal small businesses help desk that scales with your business while keeping every customer interaction personalized.


Xero is an online accounting system designed for small businesses and their advisors. It's simple, smart and secure.


The simplest and fastest way to send beautiful proposals that make you stand out and win business. Live search your Capsule contacts from Better Proposals.

Wufoo Forms

Submit new contacts and leads directly into Capsule using a form on your website.

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