Enriching leads can feel like grasping for contact data in a rigged claw machine: when you bag the prize, it’s years out of date. Your emails bounce and your calls don’t connect.
It’s a frustration sales teams run into time and again: contact details go stale, fast. People change jobs, numbers get reassigned, and the list you built last quarter isn't the one you're actually working from today.
Luckily, you can bid that frustration goodbye. With Lusha, you can find relevant prospects and up-to-date contact details. And now, Lusha connects directly to Capsule CRM, so you can bring in your prized new prospects without tedious copy-pasting.
What is Lusha?
Lusha is a sales intelligence platform that helps you find verified contact and company details for the people you actually want to reach, and keep the details you already have up to date when they change. Instead of guessing whether a number's still good, you're working from data that's current.
Why connect Lusha and Capsule CRM?
But I’m not just here to recommend sales tools. Lusha integrates with Capsule CRM, so all those new leads and updated contact data you find in Lusha are pushed into your CRM in a click. Here’s what that means for you when you connect the two:
- Never work from old news again: When a contact's number or job title changes, send them from Lusha again and, with Allow Override on, your Capsule record updates to match.
- Your CRM paints the whole picture: Every new contact arrives with their company alongside them, so nobody's switching tabs to work out who someone actually works for.
- You can actually spend your time selling (not entering data): Find a contact in Lusha and, in moments, they’re ready to work in Capsule without fiddly exports, constant copy-pasting, or losing any of that momentum in between.
How Lusha works with Capsule CRM
Find a new lead in Lusha, or spot one on LinkedIn with the Lusha Chrome extension, then push it over to Capsule. Their name, email, phone, and job title land in a Capsule contact record, and their company's name, address, and website fill out the matching Organization, all at once.
The connection doesn’t just fill in gaps in your records. Toggle on "Allow Override" in Lusha and next time you ‘reveal’ the latest contact details, they’ll update in Capsule. Whenever a job title or phone number changes, send that contact from Lusha again and the new details update in Capsule too.
Your records stay fresher, you spend less time hunting down phone numbers, and outreach starts from details you can trust. You can leave the tiresome task of chasing contact data in the rearview mirror.
Mapping contact data fields in Lusha and Capsule CRM
Before you dive into your new prospecting paradise, you’ll need to spend a few minutes ensuring the data you find in Lusha aligns with the right fields in Capsule CRM. Here's how the fields line up by default:
| Lusha | Capsule CRM field |
|---|---|
Full name | First name + Last name |
Emails | |
Phones | Phone |
Job Title | Job title |
Company Name | Name (Organization) |
Company Street | Address (Organization) |
Company Website | Website (Organization) |
Getting connected
The setup is straightforward: there’s no need for third-party tools or developer wizardry. All you'll need is a Capsule CRM account with admin access to authorize the connection, and a Lusha account with Admin or Manager access.
- Log in to your Lusha account and go to Settings, then Integrations.
- Select Capsule CRM and sign in to authorize the connection.
- Set up your field mapping for People and Organizations, using the table above as a starting point.
- Reveal a contact in Lusha, and watch it land in Capsule.
Ready to give your outreach a boost?
Fewer bounced emails. Fewer dead numbers. More time actually talking to the people who can say yes. That's what a Capsule and Lusha connection gets you.
Sign up for Capsule CRM and connect Lusha today.
