LinkedIn have changed the requirements for CRM applications and are unfortunately disabling our API access. As a result LinkedIn matches will stop appearing in Capsule’s social search feature.
LinkedIn notified us that:
“Please note that currently we are not accepting any more CRM partners. We will update this page when we are ready to accept more applications in this program.”
We’re aware that LinkedIn have sent similar notifications to other CRM applications and so this isn’t just a decision against Capsule.
LinkedIn’s decision to close their API’s to CRM applications is deeply disappointing. We are very grateful that for the most part the web is open as we are able to integrate interesting and useful services into Capsule. The LinkedIn integration we built in Capsule made it simple for users to locate their contacts on LinkedIn (via the public URL) and connect with them using the LinkedIn platform. LinkedIn’s decision to close our access seems counter intuitive if LinkedIn are interested in making it simple for their users to engage with the LinkedIn platform. We encourage LinkedIn to reconsider this decision.
We are exploring alternative ways to a offer similar capability outside of the LinkedIn API and expect to have something to share on this soon.
Cancelled your Capsule account but then realised you can’t live without it? No worries, we all make mistakes!
We’d like to share some small but helpful updates we’ve been working on. They’re simple additions that we hope will make your Capsule experience that much smoother.