Capsule uses the following third party services to collect customer information
| Company & Privacy Policy | Purpose | Categories of Personal Data |
|---|---|---|
| HelpScout Inc | Provider of support emails | User name, email address, IP address and support queries |
| MixPanel | Customer analytics | User name, email address, IP address and support queries |
| Pendo.io Inc | Customer analytics | User name, email address, IP address and support queries |
| Analytics and advertising | IP Address | |
| Google Analytics | Analytics and advertising | IP Address |
| Google Optimise | A/B testing | IP Address |
| Google Tag Manager | Configuration of analytics | IP Address |
| SolarWinds Worldwide LLC (Loggly) | System activity logging | User email, email subject lines, IP address |
| Sentry.io | System activity logging | IP Address |
| NewRelic | System activity logging | IP Address |
| Amazon Web Service (AWS) | Primary data hosting platform | Name, Email address, Invoicing Address, Billing Address |
| Spreedly | Payment card collection | IP Address, Name, Payment details |
| SagePay | Payment card processing | Email Address |
| Zapier | Automation triggers | Email Address |
| Wufoo | Form capture | Name, Email Address, IP Address |
| Twilio (SendGrid) | Email notifications | Name, Email Address, IP Address |
| MailChimp | Email newsletters | Name, Email Address, IP Address |
| Google Fonts | Font display | IP Address |
| YouTube | Video playback | IP Address |
| Wistia | Video playback | IP Address |
| MaxMind | Geolocation | IP Address |
| SwiftType | Customer Support | IP Address |
| Statuspage.io | Status Page | IP Address |
| Stripe | Payment card processing | IP Address, Name, Payment details |
| CapsuleCRM Inc | Application | Cookies, Local Storage and Session Storage published on your account domain |
| Xero | Affiliate Invoicing | Email Address |
| Paypal | Affiliate payments | Paypal Address |
| Data Protection Representative Limited | EU representative | Email Address |
| Conjura Ireland Limited | Business Analytics | Email address, IP Address, Name |
| Snowflake Inc | Business Analytics | Email address, IP Address, Name |
| Tableau | Business Analytics | Email address, IP Address, Name |
| Analytics and advertising | IP Address |