Third Party List

Capsule uses the following third party services to collect customer information

Company & Privacy Policy	Purpose	Categories of Personal Data
HelpScout Inc	Provider of support emails	User name, email address, IP address and support queries
MixPanel	Customer analytics	User name, email address, IP address and support queries
Pendo.io Inc	Customer analytics	User name, email address, IP address and support queries
Facebook	Analytics and advertising	IP Address
Google Analytics	Analytics and advertising	IP Address
Google Optimise	A/B testing	IP Address
Google Tag Manager	Configuration of analytics	IP Address
SolarWinds Worldwide LLC (Loggly)	System activity logging	User email, email subject lines, IP address
Sentry.io	System activity logging	IP Address
NewRelic	System activity logging	IP Address
Amazon Web Service (AWS)	Primary data hosting platform	Name, Email address, Invoicing Address, Billing Address
Spreedly	Payment card collection	IP Address, Name, Payment details
SagePay	Payment card processing	Email Address
Zapier	Automation triggers	Email Address
Wufoo	Form capture	Name, Email Address, IP Address
Twilio (SendGrid)	Email notifications	Name, Email Address, IP Address
Mailchimp	Email newsletters	Name, Email Address, IP Address
Google Fonts	Font display	IP Address
YouTube	Video playback	IP Address
Wistia	Video playback	IP Address
MaxMind	Geolocation	IP Address
SwiftType	Customer Support	IP Address
Statuspage.io	Status Page	IP Address
Stripe	Payment card processing	IP Address, Name, Payment details
CapsuleCRM Inc	Application	Cookies, Local Storage and Session Storage published on your account domain
Xero	Affiliate Invoicing	Email Address
Paypal	Affiliate payments	Paypal Address
Data Protection Representative Limited	EU representative	Email Address
Conjura Ireland Limited	Business Analytics	Email address, IP Address, Name
Snowflake Inc	Business Analytics	Email address, IP Address, Name
Tableau	Business Analytics	Email address, IP Address, Name
LinkedIn	Analytics and advertising	IP Address
DataDog Inc	System activity logging	User email, email subject lines, IP address
Calendly LLC	Support emails and Marketing emails	Email address, Phone number

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Enterprise

Last year was our biggest yet - take a look at the new & improved Capsule features we brought you in 2022.

Third Party List

Organize your team

Enterprise

Last year was our biggest yet - take a look at the new & improved Capsule features we brought you in 2022.

Third Party List

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Try Capsule free for 14 days

Try Capsule free for 14 days