Capsule uses the following third party services to collect customer information
| Company & Privacy Policy | Purpose | Categories of Personal Data |
|---|---|---|
| Provider of support emails | User name, email address, IP address and support queries | |
| Pendo.io Inc | Customer analytics | User name, email address, IP address and support queries |
| Analytics and advertising | IP Address | |
| Google Analytics | Analytics and advertising | IP Address |
| Google Tag Manager | Configuration of analytics | IP Address |
| System activity logging | User email, email subject lines, IP address | |
| Sentry.io | System activity logging | IP Address |
| NewRelic | System activity logging | IP Address |
| Primary data hosting platform | Name, Email address, Invoicing Address, Billing Address | |
| Payment card processing | Email Address | |
| Zapier | Automation triggers | Email Address |
| Form capture | Name, Email Address, IP Address | |
| Twilio (SendGrid) | Email notifications | Name, Email Address, IP Address |
| Google Fonts | Font display | IP Address |
| YouTube | Video playback | IP Address |
| Wistia Inc | Video playback | IP Address |
| MaxMind | Geolocation | IP Address |
| Customer Support | IP Address | |
| Status Page | IP Address | |
| Stripe | Payment card processing | IP Address, Name, Payment details |
| CapsuleCRM Inc | Application and customer support | Cookies, Local Storage and Session Storage published on your account domain. User name, email address, IP address and support queries |
| Xero Limited | Customer Invoicing | Email Address |
| EU representative | Email Address | |
| Conjura Ireland Limited | Business Analytics | Email address, IP Address, Name |
| Snowflake Inc | Business Analytics | Email address, IP Address, Name |
| Tableau | Business Analytics | Email address, IP Address, Name |
| Analytics and advertising | IP Address | |
| DataDog Inc | System activity logging | User email, email subject lines, IP address |
| Calendly LLC | Support emails and Marketing emails | Email address, Phone number |
| MPZMail Limited | Email newsletters | Name, Email Address, IP Address |
| Typeform SL | Marketing | Name, Email Address, IP Address |
| Marketing | Name, Email Address | |
| Marketing | Name, Email Address | |
| Deel Inc | Design | Name, Email Address |
| Google Inc | Email Services | User name, email address, IP address and support queries |
| A/B Testing | IP address | |
| G2 Reviews | Email address | |
| Otter.ai | Meeting recordings and notes | User name, email address and recordings |
| Fireflies.ai | Video conferencing | User name, email address, recordings and notes |
| Dripify | Campaign management tool | LinkedIn URL |
| Enrichment tool | Name, company name |