A free checklist and tracker for making sure every course enquiry gets a reply, a next step and a follow-up date - before it goes cold.
Why this exists
An enquiry rarely goes missing on purpose. It arrives by phone while someone's mid-tour, or lands in a shared inbox at 5pm on a Friday - and without a fixed point where it gets picked up, logged and given a next step, it's easy for it to just sit there.
This checklist gives you that fixed point: what to capture the moment an enquiry comes in, what to send within 24 hours, and how to keep it moving until it's enrolled, lost, or deferred.
What's inside
The enquiry checklist - a step-by-step for the moment an enquiry lands, the first 24 hours, and the follow-up cadence that stops it going quiet
The enquiry & enrolment tracker - a simple table to log every enquiry in one place, visible to the whole team rather than one person's inbox
Who it's for
Training providers, coaching, education and course operators where the person answering an enquiry is often the same person teaching the course or running the site - and where enquiries currently live across phone calls, memory, and whoever's free to pick up the message.