CRM Made Simple | Capsule CRM

Capsule contacts page showing contact records, AI summary of contact history and recent activity.

Capsule sales pipeline kanban board with opportunities organized by stage - new, qualified, proposal, negotiation, won, lost.

Transpond email campaign template builder.

Support inbox showing customer messages and replies.

Project overview showing tasks and project progress.

Automation builder with trigger and action workflow steps.

Reporting dashboard with charts and opportunity performance trends.

Connect to 100+ integrations

For your entire customer journey

From first enquiry to repeat business, everything
runs through one aligned tech stack.

Diagram header showing an example contact in Capsule.

Flow diagram connecting a contact to Attract, Convert, and Grow features.

Lead capture form example from Transpond.

Attract

Capture new leads and turn enquiries into organised contacts.

Kanban card example in Capsule CRM sales pipeline showing progress towards a milestone

Convert

Move opportunities forward with full visibility of every interaction.

Grow

Build lasting relationships with every conversation connected.

Attract

Bring in new business

Capture enquiries

Capture enquiries through forms and landing pages - turn every interaction into an organised contact record.

Run targeted campaigns

Send email and social campaigns to stay visible, generate interest and drive new opportunities into your pipeline.

Campaign editor showing an email template with drag and drop selectors.

Read how a professional services firm replaced spreadsheets and disparate software solutions with Capsule CRM and Transpond.

50% lower technology costs
Clear visibility across the entire pipeline
Greater confidence to scale
Consistent, structured follow-up
No more lead leakage

Read customer story

Convert

Keep opportunities moving

Turn interest into revenue

Every lead enters a structured sales pipeline. See exactly where deals stand, prioritize high-value prospects, and forecast with confidence. No missed follow-ups. No guesswork.

Capsule sales pipeline with a deal marked as won.

Convert consistently

Automations, reminders, and targeted sequences keep momentum high. Follow-up becomes systematic, increasing conversion rates without increasing headcount.

Workflow automation builder with trigger and action steps.

Grow

Build lasting relationships

Deliver exceptional service

Every interaction, emails, calls, campaigns, and history - lives in one place. Respond faster, retain more customers, and ensure no context is ever lost.