Support Portal Redesign

Dom Briggs posted in Culture January 8, 2014

As part of our continued commitment to providing efficient and accessible customer support, we have recently rolled out a new design for our Capsule support portal.

The new design brings improvements to the way you can search documentation, browse popular articles and get in touch with us via a dedicated support form.

We continually publish new articles to the support portal in order for you to obtain the information you require quickly and easily. Searching the documentation will collate all of the articles relevant to your question and if you don’t happen to find the answer you are looking for, you can contact our support team directly for further assistance.

The new support form provides a more effective solution to handling new incoming tickets, which should provide a clearer idea of the issue you’re experiencing.

You can browse the new support portal at https://capsulecrm.com/support/ - if you have any feedback on the new design or suggestions on how we can continue to support you in using Capsule, don’t hesitate to get in touch.

Capsule CRM Support Portal

Read more about culture

Top tips when having a professional video call

Our top tips to make video conferncing a success when you're working from home.

Key tools to help run your business remotely

Here's our pick of the essential areas you need to consider when switching to running your business completely remotely.

Stay in contact with customers the authentic way

Communication is key, especially now. Read how you can adapt messaging and other communications to make sure they're timely and valuable.

Get started

Trusted by thousands of businesses worldwide

Sign up for free