Sales Tools
- Sales Pipeline- A summary of all sales opportunities including potential values and where they are in the pipleine. 
- Pipeline Dashboard- Track conversion rate, sales pipeline milestones and forecast in one view. 
- Kanban visual pipeline- See all your opportunities in one pipeline, drag and drop to each stage as they progress. 
- Currency support- Select the currency that you prefer and this will be used across Capsule. 
- Opportunity Filtering- Filter opportunities based on status, tag, milestone and more. 
- Sales PipelinesGrowth- Create multiple pipelines to reflect different sales processes for products and services you offer and different markets that you sell to. 
Task Management
- Tasks & Calendar- Create tasks for appointments, meetings, phone calls, submission deadlines and more. 
- Repeating Tasks- Set a task to repeating daily, weekly or monthly. 
- Task reminder emails- Receive task reminder emails at the start of each day. 
- Task automation- Use Tracks to set up a series of tasks that each become active one after the other. 
- Calendar view- See all of your tasks in a weekly or monthly calendar view. 
- Subscribe to calendar- Subscribe to your tasks and view them on your personal calendar. 
Reporting
- Sales analytics- Monitor every aspect of your sales cycle and understand your business to help you make informed decisions. 
- Activity Reporting- Shows activities completed by each user and the specific activity types. 
- Advanced sales reportsGrowth- 10+ reports on won/lost opportunities, pipeline growth, average time to won plus more. 
- Export reports- Export all of your report data or save an image of your chart for import into other tools such as Excel. 
- Google Data StudioGrowth- Use Data Studio to multiple data sources, create interactive dashboards and build reports. 
- Report filtering- Filter reports based on time periods, users or teams for a clearer picture. 
Automation Tools
- Sales AutomationGrowth- Streamline your sales process with automated actions for your sales pipeline. 
- Project AutomationGrowth- Create fast, consistent processes that help teams be more productive and increase customer satisfaction. 
- Marketing Automation (Transpond)- Create triggers and sequences for communications so that you can manage every interaction that you need to. 
Contact Management
- Contact Management- Everything you know about the people, companies and organizations that you do business with. 
- Full text search- Quickly find any text within all your notes and emails. 
- Auto-enriched profiles- Automatically add social network profiles associated with a contact. 
- Attach files- Attach agreements, quotes, proposals and any other files you need. 
- Import contacts- Bring your contacts to Capsule by importing them from a spreadhseet, CSV and more. 
Email Tools
- Email Templates- Create and save email templates in Capsule for the whole team to use. 
- Gmail- Access Capsule directly from Gmail. Add contacts, conversations, tasks and sales opportunities. 
- Outlook- Easily manage contacts, conversations & sales opportunities from within your Outlook inbox. 
- Transpond- Use our sister email marketing tool, Transpond, which integrates seamlessly with Capsule to take your marketing to the next level. 
- Email Sending- Connect your mailbox and send emails from within Capsule in just a few clicks. 
- Shared Inbox- Connect a shared mailbox so all emails come from the same account. 
Security & Permissions
- Two-factor authentication- Add an extra layer of security to your account using your mobile device. 
- Microsoft 365 Single Sign-On- Log in to Capsule using your existing Microsoft 365 email and password. 
- Google Workspace Single Sign-on- Log in to Capsule using your existing Google Workspace email and password. 
- Restore deleted records- Super administrators can restore deleted records within 30 days. 
- User roles- Assign users to one of three different roles to ensure that users only have access to certain records. 
- Data export- Export your data for safe keeping or for transferring to another system. 
- GDPR compliance- We have updated our data processes and practices to maintain GDPR compliance. 
- Restrict access to recordsGrowth- Define what each user can see and edit. 
Connectivity
- Add-ons & Integrations- Connect your favorite tools with Capsule. 
- iOS & Android app- Access Capsule anywhere with our mobile app. 
- Website form lead capture- Capture leads directly via a form on your own website. 
- Premium Integrations- Power-up Capsule by using Microsoft 365, Google Workspace, Xero, FreshBooks, Mailchimp, Wufoo and more. 
- Automate with Zapier- Use Zapier to integrate with thousands of other business tools. 
- API access- Use Capsule's API to integrate with your custom or third party application. 
Customization
- Customizing Capsule- Make Capsule your own by customizing fields, tags, milestones and more. 
- Mail drop box- Forward emails to an email address unique to your account - an easy way to store emails. 
- Custom fields- Record the information that is important to you and your business. 
- Custom milestones- Easily tailor your sales pipeline steps to suit your workflow. 
- Custom branding- Choose a custom logo for your login screen and change the color scheme. 
- Custom activity typesGrowth- Add unique activities that are meaningful to your business. 
- Custom tags- Set up tags to categorize or group your contacts based on your own business needs. 
- Custom lists- Manage contacts in lists by filtering using your own or using a custom field you have added. 
- Custom lost reasons- Add reasons why a deal was lost and identify the most commons ones. 
- DataTags- Set up tags to categorize or group your contacts based on your own business needs. 
- Custom titles- Add custom titles to personalize your contacts information.