Choosing how to advertise your business in 2025 can feel like a challenge. There are countless channels and campaigns to choose from, and there is only so much time and resources your small business can spare. With revenue on the line, you want to make educated choices instead of guesses that can cost your business dearly.
For small business owners wondering where to spend their marketing budget, we're bringing you the best channels and ideas you can try in 2025. You'll learn what each channel is best for and how much it costs to get started. Lastly, you'll get practical examples you can copy and learn from.
#1 Optimize your website for SEO (and AI)
Cost: free for essentials; SEO tools range from $20 to several hundred dollars per month.
You don’t need expensive tools or agencies to get noticed in 2025. Smart tweaks can lift your site in search results quickly. Start with:
- Structuring your content properly (clear title, logical H1/H2/H3 hierarchy).
- Checking your site speed with free analysis tools.
- Testing mobile compatibility to see how it performs on different devices.
- Using Google Search Console to track performance and keyword visibility.
If your business serves a specific area, focus on local visibility:
- Embed a Google Map on your contact page.
- Mention your city or region naturally across your site.
- Keep your business name, address, and phone number (NAP data) consistent everywhere.
Traditional SEO still matters, but it’s evolving fast. Artificial intelligence now shapes how people search… and how they find you.
LLMs like ChatGPT are becoming new entry points for discovery, while Google’s AI Overviews and AI Mode have changed how your brand appears in results.
You can adapt with a few free, high-impact steps:
- Add structured data (schema.org) using plugins for WordPress or Wix.
- Write in a Q&A format to help AI tools surface your content.
- Refresh your pages often; AI systems prioritize recent updates.
Do these well, and your site can achieve strong visibility – just like Capsule CRM, which ranks third for “small business CRM.”

Pro tip: To perform well in AI search results, handle the SEO basics first.
#2 Claim and manage your Google Business Profile
Cost: free
Your Google Business Profile (GBP) is often the first thing potential customers see: appearing in Google Maps results and the “local pack” listings that usually sit above organic search results. As mentioned in the SEO section, optimizing your GBP is one of the simplest, high-impact ways to boost local visibility. Now, we’ll briefly show you how to do it.
Setting it up takes about ten minutes, plus verification. Once claimed, you decide what people see: business hours, photos, contact details, and updates. That control helps shape your brand narrative and drives more clicks, calls, and visits.

But setup alone won’t move the needle. Google rewards active and engaging profiles. Here’s what you can do to stay visible:
- Keep your core business information accurate → name, hours, address, phone number, and website.
- Upload fresh visuals → your logo, workspace shots, team photos, and product or service images.

- Turn on features that invite engagement → messaging, booking links, and posts.
- Collect and respond to reviews → through email, QR codes, or in-person requests; report spam or fake ones promptly.
For local businesses, maintaining an optimized GBP is the most effective free way to attract nearby customers who are ready to buy.
We also have a local SEO checklist to help you cover even more ground with local search presence.
#3 Create automated email marketing campaigns
Cost: email marketing tools start at around $10/month for platforms like Transpond.
You’ve probably seen the numbers: email marketing often brings impressive returns when done right. But it’s also easy to miss the mark and end up with unopened messages or zero clicks. The difference lies in automation.
Instead of writing one-off emails for every new subscriber, build automated campaigns that run continuously based on the data already sitting in your CRM. These flows keep your communication consistent while increasing your odds of conversion.
Examples worth setting up:
- Welcome emails to introduce new subscribers and guide them to their next step.
- Abandoned cart reminders to recover lost sales opportunities.
- Post-purchase follow-ups with product tips, care instructions, or related offers.
- Educational drips with short guides, case studies, or downloadable resources.
Once your CRM connects with an email platform like Transpond, setting up these automations takes only a few steps:
- Define the goal → what you want the recipient to do after reading.
- Map the sequence → usually 3–5 emails spaced over a week or two.
- Personalize → use previous engagement or customer preferences to tailor the tone.
- Keep it clean → one call to action per email, consistent voice and design.
- Automate, monitor, and refine as results come in.
A good example is the Headspace welcome series: short, clear, benefit-driven emails that highlight what new users gain, reinforce their purchase, and introduce upsell options naturally:

Pro tip: Tie your automation to each subscriber’s behavior or lifecycle stage, not a static schedule. This keeps your outreach timely and relevant, and that’s exactly what turns generic emails into campaigns that drive real engagement.
#4 Become active on (relevant) social media channels
Cost: free (plus whatever you choose to spend on ads)
There are dozens of major social media platforms; enough to overwhelm any small business trying to stay visible online. But you don’t need to be everywhere. You just need to be where your audience actually spends time.
Start with research. Look at your audience’s age, interests, location, and income. Are they networking on LinkedIn, browsing communities on Reddit, or scrolling through TikTok during breaks? Pick the channel that fits their habits rather than the one trending this week.
You can also ask directly. When you survey existing customers, include a question about which platforms they use most and how. You might discover they prefer reading LinkedIn posts over creating their own, or that they rely on YouTube tutorials instead of short-form clips.
Next, define your goals.
- For brand awareness, focus on Instagram, TikTok, or YouTube.
- For B2B relationships or lead generation, prioritize LinkedIn or X.
Then, assess your resources. Beyond ad budget, think about your team’s capacity. Producing consistent content or running active channels like TikTok, X, or Discord demands dedicated time and creative skills.
Once you’ve chosen your platform (or two), start building your presence. Let’s say you’re a B2B healthcare company using LinkedIn as your main channel. Follow these five steps to get started:
- Optimize your page → add a clear tagline and banner image, fill in the About section, and ensure employees connect their profiles to your company page.
- Share value, not just updates → publish 3–4 posts weekly, mixing guides, case studies, video explainers, and industry commentary.
- Bring leaders into the mix → encourage executives to share insights and engage with others in their network.
- Engage intentionally → use tools like LinkedIn Sales Navigator to connect with ideal buyers, comment on their content, and start conversations.
- Use paid options strategically → run targeted LinkedIn ads to stay visible among high-fit prospects.
A strong example is Tebra, a healthcare platform that builds awareness through a blend of post formats on LinkedIn:

Its VP of Demand Generation also amplifies reach through personal posts that spotlight customer stories and success metrics:

Pro tip: if your schedule is tight, prioritize quality over quantity. A few thoughtful, consistent posts will outperform a daily content blitz. Repurpose what works: one good insight can become a short video, a quote post, and a blog snippet.
#5 Join online communities where your customers are
Cost: free
People rarely enjoy being sold to. They prefer conversations with peers who share their challenges, interests, or professional goals. That’s where online communities come in: places where your customers already talk, seek advice, and share insights.
A bit of research (see the previous section) can help you identify where they spend time. These communities might include:
- Subreddits like r/SaaS, r/startups, or niche industry spaces
- LinkedIn or Facebook groups
- Slack or Discord servers
- Quora threads or specialized forums
- Local groups on platforms such as Nextdoor
For B2B brands especially, Reddit has become a valuable place to engage. It’s not just because of its active user base: large language models like ChatGPT often pull Reddit data when generating answers, which means relevant discussions there can indirectly improve your online visibility.
Here’s how to participate on Reddit organically:
- Listen before speaking. Spend time reading subreddit discussions to understand what users care about and which topics perform well.
- Create a credible presence. Build an account tied to your brand but with a human touch. Include a short bio blending professional context and personality (e.g., “Work in SaaS, love analytics, here to share lessons”).
- Engage first, post second. Comment on other posts, answer questions, and contribute value before sharing your own content.
- Adapt your content to the platform. Turn articles into text posts with useful takeaways. For instance, instead of linking your CRM guide, summarize the insights as
