CSome CRM apps technically work on mobile, but that’s not the same as a purpose-built mobile platform. Some feel clunky and slow, and that’s maybe just about ok for checking a contact. It’s frustrating when you’re trying to log a deal from the road or prep for a meeting in the parking lot.
If you're running your pipeline from the road, you need a mobile CRM that handles real work: logging notes right after a call, pulling up contact history before a meeting, staying usable even when you’re offline.
We reviewed the top mobile CRMs for 2025 to identify those that truly stand up when your desk is your phone.
Our criteria for choosing the CRM mobile apps on this list
We looked beyond just price or brand recognition. The best mobile CRMs let you move fast and pick up where you left off. Here's what mattered most in our evaluation.
- Full mobile access: You can manage contacts, pipelines, and tasks without needing to switch to desktop.
- Offline support: You can view and update records even without a signal—perfect for spotty Wi-Fi or travel days.
- Fast, clean interface: The app is easy to navigate and doesn’t slow you down.
- Custom views on mobile: Any fields, tags, or filters you’ve set up on desktop carry over to your phone.
- Smart integrations: Syncs with calendars, email, maps, and other tools you already use.
- Security on the go: Features like Face ID, 2FA, and permission controls keep client data safe.
- Real-time sync: Updates on desktop show up instantly on mobile—and vice versa.
- Reminders and alerts: Task notifications and deal updates keep your day on track.
We tested dozens of CRM tools and cut the ones that were buggy or stripped down on mobile.
The seven listed below are the ones we’d actually trust on the go.
The best mobile CRM choices in 2025: our list
Plenty of CRM apps claim to be mobile-friendly, until you're stuck on 4G trying to pull up a deal before a client call. We tested dozens of options to find the ones that don’t flake under pressure.
Capsule
Capsule’s mobile app is built for people who need to manage their business while moving between meetings, airports, or job sites. Available for iOS and Android, the app gives you access to contacts, tasks, opportunities, and project updates—designed to work well on small screens and even slow connections.
Top mobile CRM features
- Offline access with automatic syncing once reconnected
- Add notes or tasks by voice or text after a call or meeting
- Instant access to call or message a contact
- Built-in mapping and directions to client addresses
- Fast, lightweight interface that runs smoothly on any device
Pricing and plans
A free plan with core features is available. Paid plans start at $18 per user per month and include full mobile access and offline syncing.
What users say:
“We wanted to use the cloud and we wanted to use the software on our mobile devices. At the time Act wanted a large investment to do this and secondly the cloud offering was poor... We ran the system alongside Act to see if it was capable of replacing Act. The result: we made the switch, saved thousands of pounds on paying for updates and annual service charges.”
“For me, a mobile app is something I always look at when picking up a tool, so it was great to see that Capsule does have one, which means that I can work even when I am not at my computer.”
“Capsule perfectly fulfills our organization’s needs with its simple interface, ease of use, customization options, great value, mobile app for on-the-go convenience which is especially useful at conferences.”
Pipedrive
Pipedrive’s mobile app has a clear visual pipeline and sales-focused feature set. The mobile app closely mirrors the desktop layout, making it easy to move deals and prepare for meetings on the go.
Top mobile CRM features
- Business card scanner to add new leads in seconds
- Caller ID integration that shows deal info before you pick up
- Voice-to-text notes for logging meetings fast
- Built-in route planning and map links for client visits
Pricing and plans
Plans start at $14 per user/month. Mobile access is included in all tiers.
Considerations
Pipedrive is built first and foremost for sales reps. It’s fast and intuitive if you live in your pipeline, but it’s not ideal for teams that also need support, ticketing, or marketing tools. Some mobile features (like route planning or caller ID) require setup permissions or integrations that may be fiddly for less tech-savvy users. And while the mobile interface is clean, there’s a short learning curve if you’re coming from more minimalist CRMs.
Hubspot
If you’re already using HubSpot, the mobile app is a smooth extension of the core CRM – good for tracking deals and staying on top of tasks when you’re away from your desk. It’s especially handy for freelancers who rely on the free plan and want lightweight, mobile-friendly access.
Top mobile features
- Contact and deal timelines with recent activity
- VoIP calling with auto-logging and optional transcription
- Business card scanner and task creation
- Push notifications for new leads, messages, or task reminders
Pricing and plans
Free CRM includes full mobile access. Paid plans start at $15/month, with features scaling up fast from there.
Considerations
The mobile app covers the essentials, but power users may hit limits fast. Advanced reporting, workflow automation, and most marketing tools are desktop-only. If those are central to how your team works, the mobile experience may feel too pared back. Also, some of HubSpot’s most valuable features sit behind steep paywalls, so it’s worth checking what’s included at your price point.
Salesforce
Not every mobile CRM can handle enterprise-level complexity, but Salesforce can. Its mobile app brings the full weight of the platform to your phone, with features tailored for large sales and field service teams.
Top mobile features
- Custom dashboards and list views personalized for each user
- Einstein Voice Assistant to log tasks or update records by voice
- Offline access with auto-sync when back online
- Upload photos or files directly from the field
Pricing and plans
The mobile app is included in all Salesforce licenses. Plans start at $25 per user/month, depending on edition.
Considerations
Salesforce Mobile is powerful, but that power comes with complexity. Smaller teams or casual users may find the app overwhelming without admin support, especially when working with custom objects or processes. Getting the most from it often requires setup help, and for customer service or mixed-role teams, onboarding can take time. It’s best suited to organizations with clear Salesforce workflows already in place.
Zendesk Sell
Designed with field reps in mind, Zendesk Sell’s mobile app strips CRM down to what you actually need on the road: fast access. It’s purpose-built for mobile-first sales teams who don’t want to fight their CRM between meetings.
Top mobile features
- Built-in dialer with automatic call logging
- Nearby contact mapping and lead suggestions
- Quick notes and task logging after a call or meeting
- Business card scanning to add new leads instantly
Pricing
Starts at $19 per user/month with full mobile access included.
Considerations
Zendesk Sell keeps a tight focus on sales workflows. It’s fast and intuitive, but not ideal if you need broader CRM capabilities like marketing automation or service tracking. And while it does connect with Zendesk Support, the apps operate separately, which can create silos for teams managing both pre- and post-sale relationships.
Salesflare
Automation is at the core of Salesflare’s mobile experience. Rather than relying on reps to manually update records, the app keeps your CRM current with minimal effort. It’s built for small teams that want smart nudges.
Top mobile features
- Automatic tracking of emails, calls, and meetings
- Smart contact updates and LinkedIn sync
- Visual timeline of recent activity per contact
- To-do feed with reminders and follow-up suggestions
Pricing and plans
Starts at $29 per user/month. All plans include full mobile access.
Considerations
Salesflare’s automation-first approach works best for users who want their CRM to run quietly in the background. If you prefer granular control or need to tweak every field, the minimal interface may feel limiting. And since some features depend on syncing external tools, initial setup can take time.
Freshsales (Freshworks CRM)
Speed meets structure in Freshsales’ mobile app. It’s built for teams that want quick access to contacts and deals, plus a bit of AI help to keep leads moving. As part of the broader Freshworks suite, it also brings light customer support tools into the mix.
Top mobile features:
- Receive Freddy AI lead insights directly on mobile
- One-tap logging for calls and meetings
- Mobile lead capture for events or site visits
- Calendar sync with deadline reminders
Pricing and plans
Core mobile access is included in the free plan. Paid plans with AI features start at $9 per user/month.
Considerations
Some of the best tools, like Freddy AI and deeper automations, are locked behind higher-tier plans, which can limit value for smaller teams. The app runs smoothly, but loading larger datasets can cause delays.
Conclusion
Most CRM apps weren’t built with mobile as a priority: they were built for desktops, then shrunk down. That’s why so many feel cramped or limited when you’re trying to work from the road.
Capsule is different. It’s fast, reliable, and designed to stay out of your way, so you can check a contact, update a deal, or log a note without friction.
Try it free and see how it fits your day-to-day.
Frequently Asked Questions
If you’re a small team, the real question isn’t “most features”: it’s “what won’t get in our way?” Capsule is ideal if you need something that’s reliable, easy to use, and doesn’t fall apart when you’re offline. Expect more setup time and a steeper learning curve in other CRMs.
Yes – with the right tool. Capsule, Salesforce, and Zendesk Sell let you update contacts, notes, and tasks even without a signal. Everything syncs once you’re back online. It’s a must-have if your team works in the field or travels often.
It should be, but always check! Capsule supports encrypted sync, two-factor authentication, and biometric logins. You also get admin-level access control for your team to stay productive without exposing sensitive client info.
Not quite. Most mobile CRMs cover the essentials: contacts, deals, and task tracking. But deeper tasks (like bulk updates, custom reports, or advanced workflows) are often desktop-only. Capsule’s mobile app covers everything you need on the go and stays close to the desktop experience, but heavier admin work still happens on the web.
Start with what your team already uses. Email and calendar sync are non-negotiable. After that, tools like Google Maps, Xero, or Microsoft To Do can round out your workflow. Capsule integrates with the major platforms, so you’re not stuck copying data between apps.
