Select a plan that suits you

Pay Annually

(Save up to 15%)

Pay Monthly

Starter
Starter

Organize contacts, leads, and conversations efficiently with essential starter tools.

£ 14

Per user, per month. Billed Annually.

£ 17

Per user, per month. Billed Monthly.

Everything in Free, plus:

  • 30,000 Contacts
  • 1 Sales Pipeline
  • 1 Project Board
  • 50 Custom Fields
  • 5 Email Templates
  • 1 Shared Mailbox
  • 10 AI Content Assists
  • Activity Reporting
  • Key Integrations
Most Popular Growth
Growth

Customization, seamless workflows and insightful reports for evolving businesses.

£ 27

Per user, per month. Billed Annually.

£ 32

Per user, per month. Billed Monthly.

Everything in Starter, plus:

  • 60,000 Contacts
  • 5 Sales Pipelines
  • 5 Project Boards
  • 150 Custom Fields
  • 50 Email Templates
  • 3 Shared Mailboxes
  • 1000 AI Content Assists
  • Important Fields
  • Workflow Automation
  • Custom Activity Types
  • Advanced Sales Reporting
  • User Roles & Permissions
Advanced
Advanced

Boost the growth potential of your business with added flexibility at your fingertips.

£ 42

Per user, per month. Billed Annually.

£ 52

Per user, per month. Billed Monthly.

Everything in Growth, plus:

  • 120,000 Contacts
  • 50 Sales Pipelines
  • 50 Project Boards
  • 300 Custom Fields
  • 500 Email Templates
  • 5 Shared Mailboxes
  • 1000 AI Content Assists
ultimate
Ultimate

Discover your full potential with premium onboarding and dedicated account management.

£ 60

Per user, per month. Billed Annually.

£ 75

Per user, per month. Billed Monthly.

Everything in Advanced, plus:

  • 240,000 Contacts
  • 100 Sales Pipelines
  • 100 Project Boards
  • Unlimited Custom Fields
  • 1000 Email Templates
  • 10 Shared Mailboxes
  • 1000 AI Content Assists
  • Implementation Support
  • Import Assistance
  • Custom Training
  • Dedicated Account Manager
  • Ongoing Priority Support

Free

Try out free CRM with basic features for up to 2 users and 250 contacts.

Compare all plan features
Transpond messaging examples

Enhance your plan with our marketing add-on

  • Get started in minutes
  • Send beautiful campaigns
  • Create powerful automations
  • Manage contact data across either app
  • View activity and engagement within Capsule
  • Segment with Capsule tags, lists and custom fields

From £7 per month

Activate from within your Capsule account

Capsule customer - Nicola's twitter profile picture

Thanks @CapsuleCRM for being super-awesome! Best CRM (and support team) ever! #CRM #SMB #SME

Capsule customer - Leap Frog Animation's twitter profile picture

@CapsuleCRM Great service from these guys, I strongly recommend this as a CRM

Capsule customer - Logic to Create's twitter profile picture

Loving the @CapsuleCRM #app as it's so easy to update tasks, pipelines, deadlines & make notes all from my phone.

Capsule customer - Park Street Accountants' twitter profile picture

@CapsuleCRM a CRM system that surprises you everyday when you start using it. This software now helps us run our accountancy practice.

Capsule customer - Sam's twitter profile picture

Love, love love @CapsuleCRM Have three of my clients now using it, along with me. Week is going good thanks! Hope yours is too :-)

Capsule customer - Jennifer's twitter profile picture

Very much enjoying using @CapsuleCRM It's really easy to set up and use and actually has meaningful reports. Gold star :)

Capsule customer - Mark's twitter profile picture

I found @CapsuleCRM to be an invaluable resource to manage my interactions with leads and agents whilst securing my next client.

Compare plan features

Free

Starter

Growth

Advanced

Ultimate
Keep everything in one place
Contacts Total amount of contacts per plan.
250 30,000 60,000 120,000 240,000
File Storage Total storage amount per user.
50MB / account 10GB / user 20GB / user 30GB / user 50GB / user
Log Activity
Import Customers
Contact History
Email Storage
Tag Management
Integrate with Accounting Platforms
Build stronger relationships
Email Templates Save emails as templates to use again and again.
0 5 50 500 1000
Outlook Add-in Microsoft 365 users can use Outlook Add-In to store your sent emails in Capsule, create new contacts, cases & opportunities.
Gmail Add-on Gmail users, use our add-on to store your sent emails in Capsule, create new tasks, cases & opportunities.
Send Emails with Outlook or Gmail
Outlook Add-In Automatic Email Storage Automatically store all emails with chosen contacts.
Enrich Social Profiles
Custom Titles
Reminder Follow-up Tasks
Track Customer Milestones
Tailor to fit your business
Custom Fields
25 50 150 300 Unlimited
Zapier Integrations & Automations Use Zapier to integrate with thousands of other business tools.
1000+ 1000+ 1000+ 1000+ 1000+
Customized Filtered Lists Create lists using simple filters.
API Access Use Capsule’s API to integrate with your custom or third party application.
Premium Add-ons Power-up Capsule by using Xero, FreshBooks, Mailchimp, Wufoo & more.
Important Fields Mark Custom Fields and fields within Data Tags as Important. When you add or edit a record, Important Fields will be highlighted.
Custom Activity Types Activity Types allow you to identify unique activities that are meaningful to your business.
Win more business
Multiple Sales Pipelines Create multiple sales pipelines to reflect the different stages for multiple products, services or businesses.
0 1 5 50 100
Manage your Sales Opportunities Track potential sales, such as a bid, deal or proposal.
Customizable Sales Milestones Easily tailor your sales pipeline steps to suit your workflow.
Highlight Stale Opportunities
Record Lost Reasons
Workflow Automation Streamline your sales process with automated actions.
Assign Sales Teams
Get more done
Tracks A sequence of tasks to manage your processes.
Unlimited Unlimited Unlimited Unlimited Unlimited
Multiple Project Boards Manage work, events and other activities on customizable Project Boards with Project Stages.
0 1 5 50 100
AI Content Assists The AI Content Assistant helps create compelling emails quickly and easily.
10 10 1000 1000 1000
Task Management Create, assign and automate tasks.
iCal Subscription
Calendar & Week View
Project Management Get notified when a task, opportunity or project is assigned to you. Growth, Advanced and Ultimate customers can also assign contacts to individuals and teams.
See Everyone's Calendar See other Capsule user's calendars so you can book meetings easily.
Connect to Outlook Calendar
Gain more insight
Sales Pipeline Dashboard Track conversion rate, sales pipeline milestones and forecast in one view.
Daily Task Reminder Emails
Collaborate
Send Emails from Shared Mailboxes Connect a shared mailbox if you are a team of users so that all emails come from the same account.
0 1 3 5 10
Organize Users Into Teams
0 0 5 50 100
Assignment Emails Get notified when a task, opportunity or project is assigned to you. Teams and Enterprise customers can also assign contacts to individuals and teams.
See Everyone's Calendar See other Capsule user's calendars so you can book meetings easily.
Connect to Outlook Calendar
Gain more insight
Sales Pipeline Dashboard Track conversion rate, sales pipeline milestones and forecast in one view.
Kanban Visual Pipeline See all your opportunities in one pipeline, drag and drop to each stage as they progress.
Activity Reporting Shows activities completed by each user and the specific activity types.
Reporting By Team Compare and understand each Team's historical and current performance.
Advanced Sales Reporting 10+ reports on won/lost opportunities, pipeline growth, average time to won plus more.
Custom Reports Via Looker Studio Looker Studio is Google's dashboard and reporting solution. Connect Capsule to combine multiple data sources, create interactive dashboards and build powerful reports that enable you to make better business decisions.
Stay secure & manage access
Two-Factor Authentication Add an extra layer of security to your Capsule Account using your mobile device.
Export for Backup
Restrict Exports
Microsoft 365 Single Sign-on
Google Workspace Single Sign-on
Restrict Users to their own Records
Restrict Team access to Records
Work from anywhere
Mobile App (For iOS & Android) Access Capsule on your mobile device.
Mobile App Offline Support
24/7 Online Access with 99.99% Uptime
Caller ID Support
Tablet Support
Make the most of Capsule
Resources Support documentation and videos.
Import Assistance
Custom Training
Dedicated Customer Success Manager
Implementation Support

Frequently Asked Questions

  • Can I cancel at any time?

    Yes. Capsule is a pay as you go service with no long term lock-in. You can cancel, upgrade and downgrade your account at any time via the account page of your Capsule account.

  • When will I get billed?

    Your first 14 days are free when signing up for a new Starter, Growth, Advanced or Ultimate plan. Your credit card will be billed once the 14 day trial period is over and monthly thereafter unless you cancel or downgrade your account to the Free plan. We email a VAT receipt each time we bill your credit card. We email a VAT receipt each time we bill your credit card.

  • Payment methods

    You can sign up with Visa, MasterCard or American Express. Price is in Pounds Sterling ex VAT.

  • World class customer support

    Our support team is here to answer your questions and are always happy to help! Ask a question

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