Choose a plan to suit your business

Pay as you go service, cancel anytime.

Professional
Everything a small team needs to be more organized and increase sales.
£ 12 Per user, per month

No card required

  • 50,000 Contacts
  • 10GB Storage per User
  • Sales Pipeline
  • Project Management
  • Email Sending
  • 5 Email Templates
  • Activity Reporting
  • Key integrations including Microsoft 365, Google, Xero, Mailchimp, Zapier & many more
Teams
For growing businesses of all sizes. Track team performance, segment data and manage user access.
£ 24 Per user, per month

No card required

  • Everything in Professional
  • 100,000 Contacts
  • 20GB Storage per User
  • Multiple Sales Pipelines
  • Multiple Project Boards
  • 50 Email Templates
  • Advanced Sales Reporting
  • User Roles and Restrictions
  • Team or Individual Record Assignment
  • Custom Activity Types
  • Important Fields
Enterprise
Get premium onboarding, dedicated account management and priority support.
£ 36 Per user, per month

No card required

  • Everything in Teams
  • 200,000 Contacts
  • 40GB Storage per User
  • 500 Email Templates
  • Implementation Support
  • Import Assistance
  • Custom Training
  • Dedicated Customer Success Manager
  • Ongoing Priority Support

Free

Try our starter CRM with basic features for up to 2 users and 250 contacts.

Capsule customer - Nicola's twitter profile picture

Thanks @CapsuleCRM for being super-awesome! Best CRM (and support team) ever! #CRM #SMB #SME

Capsule customer - Leap Frog Animation's twitter profile picture

@CapsuleCRM Great service from these guys, I strongly recommend this as a CRM

Capsule customer - Logic to Create's twitter profile picture

Loving the @CapsuleCRM #app as it's so easy to update tasks, pipelines, deadlines & make notes all from my phone.

Capsule customer - Park Street Accountants' twitter profile picture

@CapsuleCRM a CRM system that surprises you everyday when you start using it. This software now helps us run our accountancy practice.

Capsule customer - Sam's twitter profile picture

Love, love love @CapsuleCRM Have three of my clients now using it, along with me. Week is going good thanks! Hope yours is too :-)

Capsule customer - Jennifer's twitter profile picture

Very much enjoying using @CapsuleCRM It's really easy to set up and use and actually has meaningful reports. Gold star :)

Capsule customer - Mark's twitter profile picture

I found @CapsuleCRM to be an invaluable resource to manage my interactions with leads and agents whilst securing my next client.

Choose exactly what you need

Compare the features and benefits of each plan. Still unsure which plan is best for you? We're here to help.

Enterprise

Teams

Professional

Free
Keep everything in one place
Contacts Total amount of contacts per plan. 200,000 100,000 50,000 250
File Storage Total storage amount per user. 40GB / user 20GB / user 10GB / user 50MB / account
Log Activity
Import Customers
Contact History
Email Storage
Tag Management
Integrate with Accounting Platforms
Build stronger relationships
Email Templates Save emails as templates to use again and again. 500 50 5 0
Outlook Add-in Microsoft 365 users can use Outlook Add-In to store your sent emails in Capsule, create new contacts, cases & opportunities.
Gmail Add-on Gmail users, use our add-on to store your sent emails in Capsule, create new tasks, cases & opportunities.
Send Emails with Outlook or Gmail
Outlook Add-In Automatic Email Storage Automatically store all emails with chosen contacts.
Custom Titles
Enrich Social Profiles
Reminder Follow-up Tasks
Track Customer Milestones
Tailor to fit your business
Custom Fields Unlimited Unlimited Unlimited Unlimited
Zapier Integrations & Automations Use Zapier to integrate with thousands of other business tools. 1000+ 1000+ 1000+ 1000+
Customized Filtered Lists Create lists using simple filters.
API Access Use Capsule’s API to integrate with your custom or third party application.
Premium Add-ons Power-up Capsule by using Xero, FreshBooks, Mailchimp, Wufoo & more.
Important Fields Mark Custom Fields and fields within Data Tags as Important. When you add or edit a record, Important Fields will be highlighted.
Custom Activity Types Activity Types allow you to identify unique activities that are meaningful to your business.
Win more business
Manage your Sales Opportunities Track potential sales, such as a bid, deal or proposal.
Customizable Sales Milestones Easily tailor your sales pipeline steps to suit your workflow.
Record Lost Reasons
Highlight Stale Opportunities
Multiple Sales Pipelines Create multiple sales pipelines to reflect the different stages for multiple products, services or businesses.
Assign Sales Teams
Get more done
Tracks A sequence of tasks to manage your processes.
Task Management Create, assign and automate tasks.
iCal Subscription
Calendar & Week View
Project Management Manage events or track customer activities, such as support queries or onboarding.
Multiple Project Boards Manage work, events and other activities on customizable Project Boards with Project Stages.
Daily Task Reminder Emails
Collaborate
Send Emails from Shared Mailboxes Connect a shared mailbox if you are a team of users so that all emails come from the same account. 5 3 1 0
Organize Users Into Teams
Assignment Emails
See Everyone's Calendar
Connect to Outlook Calendar
Gain more insight
Sales Pipeline Dashboard Track conversion rate, sales pipeline milestones and forecast in one view.
Kanban Visual Pipeline See all your opportunities in one pipeline, drag and drop to each stage as they progress.
Activity Reporting Shows activities completed by each user and the specific activity types.
Reporting By Team Compare and understand each Team's historical and current performance.
Advanced Sales Reporting 10+ reports on won/lost opportunities, pipeline growth, average time to won plus more.
Custom Reports Via Google Data Studio Data Studio is Google's dashboard and reporting solution. Connect Capsule to combine multiple data sources, create interactive dashboards and build powerful reports that enable you to make better business decisions.
Stay secure & manage access
Two-Factor Authentication Add an extra layer of security to your Capsule Account using your mobile device.
Export for Backup
Restrict Exports
Microsoft 365 Single Sign-on
Google Workspace Single Sign-on
Restrict Users to their own Records
Restrict Team access to Records
Work from anywhere
Mobile App (For iOS & Android) Access Capsule on your mobile device.
Mobile App Offline Support
24/7 Online Access with 99.99% Uptime
Caller ID Support
Tablet Support
Make the most of Capsule
Resources Support documentation and videos.
Import Assistance
Custom Training
Dedicated Customer Success Manager
Implementation Support

Frequently Asked Questions

  • Can I cancel at any time?

    Yes. Capsule is a pay as you go service with no long term lock-in. You can cancel, upgrade and downgrade your account at any time via the account page of your Capsule account.

  • When will I get billed?

    Your first 30 days are free when signing up for a new Professional, Teams or Enterprise plan. Your credit card will be billed once the 30 day trial period is over and monthly thereafter unless you cancel or downgrade your account to the Free plan.

  • Payment methods

    You can sign up with Visa, MasterCard or American Express. Price is in US Dollars.

  • World class customer support

    Our support team is here to answer your questions and are always happy to help! Ask a question

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