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Social integrations

Enable the social network integrations so that Capsule can find your contacts on Twitter and Facebook.

Find social profiles for your contacts

It’s easy to find your contacts on social networks like Twitter and Facebook

To get this working, you first need to link your Capsule account with your social network accounts so that Capsule can search those networks on your behalf. You can do this by clicking on your username in the top menu bar > My Preferences > Social Integrations.

Once you’ve done that you’ll start seeing a notification icon when you view a contact in Capsule that indicates Capsule has found social profiles for your contact. Click on the icon to see the matches and add the social profiles details to your contact.

As well as Twitter and Facebook we also include Google+, Flickr, YouTube and GitHub to the list of social networks that you can record on a contact in Capsule.

When you have added social profiles to a contact and they have a public profile picture you will be able to add that picture to your Capsule contact. You can read more about how to do this here.

We take privacy seriously and Capsule honors the privacy controls of each network when searching for profiles. As a result you’ll only see matches where the contact has made their profile public.

We’d love to hear how you get on with this. In particular, if you spot matches that are for the wrong person we’d be grateful if you could email support@capsulecrm.com so that we can take a look at fine tuning our search algorithms.