The layout of the the contact history in Capsule was designed early on and it’s been long due for a tidy up. The main problem with the old design is that the sender of an email wasn’t clearly identified. This made it difficult to know if the email was sent by you or by a contact.
The new design shows the sender and recipient(s) of the email so it’s clear whether the email was sent by you to the contact, or was received from a contact. We’ve also included the contact’s picture alongside each entry in the organisation’s page. The user and entry date are still displayed, but are given less prominence to make it easy to scan through the information in each entry. Here’s a preview showing the new design: