CRM for Property Management

Property management requires staying organized and responsive, and this is where Customer Relationship Management (CRM) systems are invaluable.

CRMs enable all real estate business professionals to boost their productivity and enhance their service delivery, irrespective of the property type they manage.

Corner of a tan-coloured house

Key features for property management CRMs

The right CRM system can boost operational efficiency and customer satisfaction. Some key features to look for in CRMs are listed below.

Contact and transaction management

Capsule CRM, ensures that property managers can quickly match clients with the most suitable properties, facilitating a smoother property-finding process.

View Contact Management features

A user-friendly platform

Our CRM software is a solution your team will find easy to use. Capsule CRM offers an intuitive interface that is accessible to users with varying levels of technical expertise.

Capsule CRM also offers training and support services to ensure your team can onboard with the system quickly.

View Support

Sales visibility

Capsule CRM offers forensic detail of your sales opportunities. These analytics allow your property management business to make data-driven decisions.

View Sales Visibility features

Customizing your CRM

See how Capsule CRM allows your property management business the option to customize various fields on our software. With over 50 custom activity types, you'll be able to make Capsule the best property management CRM align with your business and its processes.

View Customization features

Expand your property management potential with integrations

Realize your property management business potential by linking Capsule CRM to other software. You'll create a fully personalized, CRM property management software, helping you exceed your property management business's needs.

See all our integrations
QuickBooks Online

QuickBooks helps you streamline your accounting processes and stay on top of finances.


Capsule connects with Zendesk to improve how you offer customer support and manage clients.


Use the Capsule Zapier CRM integration and find more ways to automate CRM tasks.


Capsule is your Gmail-integrated CRM to store contacts, add tasks, and track sales with ease.

Why do property managers need a CRM?

Property managers need a CRM system because it streamlines tenant management and communication by centralizing tenant information, communication history, and preferences. This not only simplifies management processes but also improves the tenant experience.

CRM features help efficiently manage work orders and maintenance, ensuring timely resolutions and better coordination. Also, CRMs help with financial management, great for accurate reporting and budgeting. They also improve tenant screening and engagement, offering detailed records and targeted marketing to increase conversion rates.

Finally, a CRM enables tracking potential customers throughout their journey, identifying the best moments to close deals, thereby maintaining strong customer relationships.

Property management on the go with Capsule's CRM mobile app

Capsule's CRM mobile app is great for property and management teams. Access tenant details, manage properties, and handle maintenance requests directly from your mobile device.

Free CRM for property managers

Explore the streamlined nature of CRMs when you invest in Capsule CRM.

Implementing Capsule CRM in your property management workflow positions your business for success. You’ll be able to streamline operations, form healthy tenant relationships, and drive profitability.

Try Capsule for free and see how CRM can simplify property management.

Unsure of where to get started? No worries - we offer a 14-day free trial period for all paid CRM plans, giving you full access to both the website and mobile versions of our full CRM solutions.

After your trial, you can choose from one of four paid plans - Starter, Growth, Advanced and Ultimate.

Capsule CRM: the trusted platform for property managers

Setting up and centralizing all your property data can be challenging, but not with Capsule CRM.

We have a variety of features designed to help your property management company work efficiently.

For example, our Contact Management Software is organized to have all your tenants and inquiries in one space, making your client management more successful.

Our variety of features and competitively priced CRM software are why the property sector trusts and loves our product.

Frequently Asked Questions