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Monday CRM pricing: everything you need to know
Monday CRM, part of the Monday.com platform, offers a flexible CRM solution designed for project management and sales teams. With its visually appealing interface and customizable workflows, Monday CRM appeals to businesses looking for adaptability.
However, its tiered pricing structure and reliance on integrations can make it costly for growing businesses. That’s why you should check out Monday.com's pricing before making a purchase.
Monday CRM pricing plans
Basic plan – $12/seat/month
- Unlimited customizable pipelines
- Unlimited contacts and boards
- Templates for lead, contact, and deal management
- iOS and Android mobile apps
- Unlimited free viewers
- One dashboard based on a single board
- No automations, integrations, or advanced reporting
Standard plan – $17/seat/month
- Advanced account, contact, and deal management
- Two-way email integration with Gmail and Outlook
- Activity management
- Quotes and invoices
- Duplicate data merging
- CRM automations up to 250 actions per month
- CRM integrations up to 250 actions per month
- Dashboards combining up to five boards
- Automation and integration limits may affect scaling
Pro plan – $28/seat/month
- Sales forecasting
- Email templates with custom parameters
- Email tracking and automations
- Google Calendar synchronization
- Sales analytics
- Customizable email signatures
- CRM automations up to 25,000 actions per month
- CRM integrations up to 25,000 actions per month
- Dashboards combining up to ten boards
Enterprise plan – Custom pricing (contact sales)
- Lead scoring
- Team goals
- Advanced analytics with up to 50 dashboards
- Account management tools
- Sales document management
- Enterprise-scale automations and integrations
- Enterprise-grade security and governance
- Multi-level permissions
- HIPAA compliance
Costs rise quickly with add-ons like extra storage or premium support. Since plans are priced per seat, larger teams can see expenses escalate fast. While Monday offers advanced CRM features, they’re mostly locked behind higher-paid tiers, meaning you’ll pay more to access all the tools, especially as your team grows.
Factors to consider when choosing a CRM solution
The right CRM can help you close more sales with less manual work. Here’s what to consider when deciding if Monday CRM aligns with your sales and marketing operations.
Scalability
A CRM should grow with your team without dramatically increasing costs.
- Monday CRM: Pricing is tied to the number of users, making it expensive for larger teams as they scale
- Capsule CRM: Offers scalable plans starting at $18/month, with competitive pricing that remains manageable as teams grow.
Billing options
Upfront commitments and payment flexibility can impact your budget and cash flow management.
- Monday CRM: Offers annual billing with potential savings but requires upfront commitments, which may be less flexible for some businesses
- Capsule CRM: Provides affordable monthly and annual payment options, allowing businesses to manage cash flow flexibly.
Restrictions in basic plans
Evaluate the features offered in entry-level plans to ensure they meet your operational needs.
- Monday CRM: The free version and the Basic plan lack essential features such as advanced reporting and unlimited automations, limiting their usefulness for growing teams.
- Capsule CRM: Includes robust features in its paid tiers, such as detailed reporting, customizable workflows, lead scoring, and third-party integrations, without requiring costly upgrades.
Why Capsule CRM is a strong alternative
Capsule CRM delivers everything Monday CRM offers – and more – with greater affordability and ease of use. Starting at just $18/month with no per-seat pricing, Capsule is an ideal solution for growing teams.
With its intuitive interface, Capsule minimizes onboarding time – unlike Monday CRM, which can require significant setup for CRM-specific use cases. It also offers advanced reporting, task automation, and integrations at no additional cost – features often demanding higher-tier plans in Monday CRM.
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Is Monday CRM worth it?
Monday CRM offers a solid platform for teams needing a visual tool to manage projects and pipelines, with features like deal management and sales forecasting. However, its costs rise quickly as you move to higher-tier plans or add more users, making it less affordable for growing businesses.
Capsule CRM presents a more cost-effective solution, offering essential features and scalability without the steep price tag.
FAQs
Monday CRM pricing starts at $0 for the Free plan and goes up to $24/seat/month (billed annually) for the Pro plan and full access to all the features. Custom pricing is available for the Enterprise plan.
With Monday CRM, you get basic CRM capabilities for up to two users for free.
Capsule CRM is a solid option for businesses looking for a more affordable and easy-to-manage CRM. It offers a clear pricing structure and the features you need to grow, without the complexity of Monday CRM.
