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Copper CRM pricing: Everything you need to know
Copper CRM provides four pricing tiers tailored to businesses of various sizes and needs. Designed for teams utilizing Google Workspace, Copper’s plans range from basic contact management to advanced automation and analytics.
Copper CRM pricing plans
Starter Plan – $12 per seat/month
- 1,000 contact limit
- Google Workspace integration
- Basic features: tasks, activity feed, forms, and Zapier integration
Basic Plan – $29 per seat/month
- 2,500 contact limit
- Task automation and pipelines
- Project management and contact enrichment
Professional Plan – $69 per seat/month
- 15,000 contact limit
- Workflow automation, bulk email, and reporting
- Access to integrations
Business Plan – $134 per seat/month
- Unlimited contacts
- Email series, custom reports, and multi-currency support
- Premium support and advanced analytics
The Copper CRM cost per user increases as businesses require more advanced tools and larger contact limits. The Starter plan offers a cost-effective solution for small teams, while growing enterprises may find value in the Professional or Business plans.
Factors to consider when choosing a CRM solution
Choosing the right CRM solution is crucial for managing customer relationships and supporting team collaboration. Here's a breakdown of considerations to help you decide whether Copper CRM's features work for your business.
1. Team size and scalability
For small businesses or growing teams, the right CRM tool should accommodate their current size while providing room to scale.
- Copper CRM: The Starter plan supports up to 1,000 contacts, making it suitable for small teams. However, as your team grows, you’ll need to upgrade to access multiple pipelines, custom analytics, and advanced reporting capabilities.
- Capsule CRM: Capsule’s plans offer flexibility with a free forever plan and scalable paid options. With custom fields, task management, and core features included at every tier, Capsule supports businesses as they grow without an immediate need for costly upgrades.
2. Cost implications: monthly vs. annual billing
For convenience, you might consider paying monthly, while for savings, you might prefer to be billed annually.
- Copper CRM: Plans start at $12 per user per month, but features like workflow automation or lead scoring are only available on higher tiers, increasing costs as you scale.
- Capsule CRM: Capsule offers competitive pricing with options starting at $0, scaling to $72 for the Ultimate plan, which includes a dedicated customer success manager and 50+ third-party applications integrations.
3. Feature gaps in lower tiers
Ensure the plan you choose includes the CRM software features you need without frequent upgrades.
- Copper CRM: The Starter plan lacks customizable pipelines, reporting capabilities, and integrations like Google Docs or advanced Google Workspace CRM functionalities.
- Capsule CRM: Capsule’s core features are available across all plans, offering seamless integration with Google Drive, Gmail inbox, Google Calendar, Google Sheets and other platforms or marketing tools. Capsule also helps automate tasks like importing and tracking potential leads without relying heavily on manual data entry.
👉 Check Copper CRM alternatives
Why Capsule CRM is a strong alternative
While Copper CRM offers solid Google integration and a Chrome extension, it’s highly reliant on G Suite and may limit teams using other email hosting services.
Capsule, as a customer relationship management software, on the other hand, is:
- Designed for both Google Workspace CRM users and those leveraging other integrations like Microsoft 365.
- Perfect for businesses needing advanced task management, lead tracking, and custom fields without paying for top-tier plans.
- Backed by a free version and scalable plans that minimize the need for frequent upgrades.
👉 Read more on why Capsule CRM is better than Copper CRM
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Is Copper CRM worth it?
When selecting a CRM solution, consider your current needs and future growth. Copper CRM users will benefit from its powerful integration with Google tools but may face limitations when expanding beyond this ecosystem. As a more versatile and cost-effective customer relationship management platform, Capsule CRM provides greater flexibility and value.
👉 Start your free trial with Capsule CRM today!
FAQ
Copper CRM pricing starts at $12 per user per month for the Starter plan, which is ideal for managing basic sales processes. Higher tiers, such as the Business plan at $134 per user per month, cater to large enterprises with advanced key features like data encryption or custom reports. Discounts are available for subscriptions paid annually.
Copper CRM is a customer relationship management platform designed for growing businesses and sales teams, focusing on integration into Google Workspace. It includes features such as importing contacts, tracking lead data, and automating workflows to optimize the sales process. Copper integrates with Google Workspace but might have trouble connecting to other tools.
Yes, Copper offers mobile apps for iOS and Android. The app allows Copper users to manage lead data, add leads, and collaborate with sales teams on the go. It also supports two-factor authentication for improved security.
Copper CRM was previously known as ProsperWorks. The rebranding emphasized its focus on being a business-tier CRM that integrates seamlessly with Google Workspace to support various business types.
Copper integrates with Google Workspace, so it's perfect for teams already working in this ecosystem. Copper CRM users appreciate its ease of use and automation features, though some note that advanced tools like drip campaigns are limited to higher-priced tiers. Capsule CRM is worth exploring for a more flexible alternative that works across diverse platforms.
To find the best customer relationship management software, assess your business needs, team size, and growth plans. Ensure seamless integration with your tools, prioritize ease of use and security, compare pricing, and test free trials.
