CRM software for Recruitment
A recruitment CRM to help you nurture client and business relationships, improve processes like candidate sourcing, recruiting and onboarding and build more client opportunities. Capsule is one of the best candidate relationship management systems for recruitment agencies ready to dominate the talent market.
Improve Project Management
Deliver work consistently with Capsule's built in Project Management. Improve visibility and collaboration across your team and know exactly where work is up to at a glance. Capsule ensures that work is managed effortlessly and nothing gets missed.
Manage your pipeline
Manage any opportunity with your clients candidates by easily moving each one through the stages in your pipeline. Add all relevant notes and documents to provide a complete view of current status and what needs to happen next. You can also tailor your sales pipeline to suit your process.
Easy access online and offline
Capsule's recruitment CRM is accessible wherever you are and by all the key people involved in your recruitment process - online and offline and through different devices, such as tablets or mobiles. This is an advantage for recruitment companies with a remote workforce, where applicants would be screened, interviewed, and hired remotely.
Customized Based on Your Needs
Customize your pipeline to reflect the stages you use leading up to conversion, or ensure your unique workflows and data are used consistently right across your business with custom fields. With Capsule, you can even apply your brand to ensure the look and feel of your business to ensure all of your employees feel at home straight away.
Automate your workflows
Achieve more by automating your processes related to managing Opportunities and Projects. Capsule lets you automatically assign Opportunities or Projects to a specific team or owner when their respective statuses change. You can also add a Track to make sure that the next step is managed in a consistent way, plus much more.
Get help quickly
Capsule offers excellent customer support. We have a range of resources to help you get started, but if you have any questions visit our dedicated support portal and send us a message.
Do even more with integrations
Connect Capsule with your preferred software to achieve more activities in a day and automate repetitive activities. Capsule's wide range of integrations can automate your administrative process, boost employee productivity, and improve project management. You can add to the functionality of Capsule with integrations, such as:
See all our integrations
Use the Capsule CRM integration for Xero and get one complete view of your business.
Transpond is an intuitive marketing tool that integrates seamlessly with Capsule.
Use the Capsule Zapier CRM integration and find more ways to automate CRM tasks.
Sync your Microsoft Outlook Calendar with Capsule to create an agenda view of upcoming events.
Why you need a Recruitment CRM
Thanks to modern technology, recruitment agencies no longer have to rely on paperwork and intuition to make informed decisions when improving client relationships and proposing the right candidates for roles. Client relationship management systems are the perfect tools to improve your administrative processes and client relationships.
If you're still looking for the right software solution to do all of this and more, here are the top reasons why you should opt for a recruitment CRM:
A recruitment CRM lets you manage a bigger talent pool because you have a single database, making it easier to view candidate profiles and other information throughout the recruitment process.
It helps you store and organize details such as skill sets, experience, and employment history in a centralized database. You can then sort your information accordingly to find the best fit with any roles you're recruiting for.
A recruitment CRM will improve candidate engagement. It allows you to segment your data more easily, and when used with a marketing platform you can keep potential candidates up to date with roles and what is happening with your company. It's a great way to open up communication channels and build client loyalty.
Regardless of the outcome of a candidate's job application, they will always appreciate a good hiring experience – the speed of the hiring process, the communication and efficiency with which it is handled. According to Linkedin's 7 Recruitment Trends for 2020, applicants are most likely to refer a company to other job applicants they know if they had a positive hiring experience:
“Regardless of whether they get a job offer, applicants who are satisfied with their candidate experience are more than twice as likely to recommend the hiring organisation to others, compared with those who were not satisfied (62% vs. 28%)”
Using a recruitment CRM allows you to offer better hiring experiences for candidates.
Recruitment CRM software can automate a range of manual recruitment processes. You can then focus on placing the right candidates in the right roles instead of submitting and screening a lot of paperwork related to the recruitment process. You can devote your time and energy to the interview process, reducing the time and cost on your side.
You can save your recruitment team some time sifting through emails or managing data via spreadsheets. With recruitment CRM like Capsule, you have one central location to manage all your clients and candidates and their key information. You'll even be able to see the whole history of your candidate interactions in one place, including emails, calls, CVs, notes and more.
Aside from the ability, experience and background of the candidates you manage, your hiring process itself could also impact the success rate you have. A recruitment CRM can help you customize, track and evaluate all parts of your hiring process for improvement.
By doing this you can see where any opportunities are dropping out of your funnel, and focus on improving conversion.
Capsule CRM for real estate is not just about functionality; it also promotes productivity, portability and convenience. Our Capsule CRM mobile app is the best portable and productivity platform to help recruiting agencies build a sustainable network of clients and talents that can convert leads to sales - even when on-the-go.
Capsule recruitment CRM on mobile allows for seamless communication with available contacts, including the ability to make calls, send messages, and emails directly from their profile. Recruitment agencies with CRM access can connect with clients, talents, and company staff to share information or request updates—all while on the go. The app also offers the added benefit of viewing a contact's location on a map, making it easy for recruitment agencies to connect talents with companies on a specific location.
Any modifications you make are synchronized with Capsule mobile CRM, even when you are offline. When you go online, all the changes on reports and updates you made will automatically update. This feature is best for recruiting agents who require access to information while on the move or for recruitment agencies with fully remote employees.
Get instant real-time updates on your clients and talents throughout the recruitment process with the Capsule CRM mobile app, available 24/7 on your mobile devices. This feature allows you to stay informed about the recruitment process as it happens - through notifications, reminders and schedules, ensuring that you are always up-to-date with the latest information.
Just like its desktop counterpart, our Capsule recruitment CRM on mobile supports the integration of third-party applications that can help you fully optimize your CRM on portable devices. Third-party integrations for email, social media and scheduling management are supported.
Every call you make - whether it's for a client or a talent is automatically logged as an activity. Capsule on mobile will then prompt you to add notes, if necessary, for future reference or to make reports and create reminders.
Explore Capsule for Free
If you're still exploring the benefits and features of recruitment CRM and candidate relationship management systems, start your journey with Capsule, the smart, simple online CRM that can help improve your hiring process and target your business goals simultaneously.
We also offer a 14-day free trial for all our paid plans. During the trial you can use both the website version and mobile app. If you decide to proceed with a plan, you can choose from our four paid plans: Starter, Growth, Advanced and Ultimate.
Frequently Asked Questions
Recruitment CRM (Candidate Relationship Management) software is designed specifically for managing the recruiting and hiring process, focusing on building and maintaining relationships with candidates. Unlike traditional CRM systems that target customer relationships for sales and marketing, recruitment CRM software tailors its features to support talent acquisition, including applicant tracking, interview scheduling, and managing talent pools. It helps recruitment agencies and HR departments streamline their processes to attract, engage, and hire top talent efficiently.
Recruiting CRM software improves the efficiency of the recruiting process by automating key tasks such as job posting to multiple job boards, tracking applicant progress, and scheduling interviews. It enables recruiters to manage candidate information in one centralized system, making it easier to identify qualified candidates for job openings and maintain detailed reports on recruitment activities. This centralized approach reduces manual work, speeds up the hiring process, and enhances the overall candidate experience.
When looking for the best recruitment CRM software, key features to consider include:
- Applicant tracking system (ATS) integration for streamlined candidate management
- Automation capabilities for recruiting tasks like email communication and job postings
- Interview scheduling tools to coordinate times between candidates and hiring teams
- Recruitment marketing tools to attract candidates through various channels
- Analytics and reporting capabilities to track recruitment metrics and candidate performance
- Social media and job board integration for broader job posting reach
Yes, recruitment CRM software can significantly assist with posting job openings to multiple job sites and social media platforms. Many CRM solutions offer integration with popular job boards and social media networks, allowing recruiters to distribute job postings widely with just a few clicks. This feature helps increase the visibility of job openings, reaching a larger pool of potential candidates and streamlining the job posting process.
Recruitment CRM software contributes to building talent pools by allowing recruiters to categorize and nurture relationships with candidates, even if they're not a fit for current job openings. This proactive approach to candidate engagement supports recruitment marketing efforts by creating a ready-to-engage pool of qualified candidates for future opportunities. CRM tools can automate communication, keep candidates informed about relevant job openings, and maintain interest in the company, enhancing the overall recruitment strategy.
An applicant tracking system (ATS) plays a crucial role within recruitment CRM software by organizing and automating the application and selection process. It helps recruiters manage candidate data, track the status of applications, and filter applicants based on qualifications and other criteria. Integrating ATS functionalities within CRM software provides a seamless workflow for managing the entire recruitment lifecycle, from initial application to hiring, in one platform.
Recruiters can use recruitment CRM software to analyze candidate performance metrics by leveraging its detailed reporting and analytics features. These tools can track various metrics such as time-to-hire, source effectiveness, and candidate engagement levels. By analyzing this data, recruiters can gain insights into the effectiveness of their recruiting strategies, identify areas for improvement, and make data-driven decisions to optimize their processes and improve hiring outcomes.
Yes, many recruitment CRM solutions offer a free trial period for recruitment agencies to test the software's features and capabilities before making a commitment. These free trials allow agencies to evaluate how well the CRM fits their specific needs, including ease of use, key functionalities, and integration capabilities with existing tools. Taking advantage of a free trial is a wise step in selecting the best recruitment CRM software for an agency's unique requirements.