New in Capsule: find social profiles for your contacts

Duncan Stockdill posted in Product March 6, 2012

We’ve just launched a new feature in Capsule that makes it easy to find your contacts on social networks like Twitter and LinkedIn.

To get this working, you first need to link your Capsule account with your social network accounts so that Capsule can search those networks on your behalf. You can do this by clicking on your username in the top menu bar > My Preferences > Social Integrations. Once you’ve done that you’ll start seeing a notification icon when you view a contact in Capsule that indicates Capsule has found social profiles for your contact. Click on the icon to see the matches and add the social profiles details to your contact.

Social profile matches popup

As part of this release we’ve also added Google+, Flickr, YouTube and GitHub to the list of social networks that you can record on a contact in Capsule.

We take privacy seriously and Capsule honours the privacy controls of each network when searching for profiles. As a result you’ll only see matches where the contact has made their profile public.

I’d love to hear how you get on with this. In particular, if you spot matches that are for the wrong person I’d be grateful if you could email support@capsulecrm.com so that we can take a look at fine tuning our search algorithms.

Read more about product

Automatically log calls in Capsule

When you’ve invested in software, there’s nothing better than discovering new, helpful features that make life that little bit easier. Here’s one we’d like to share.

Caller ID support for Capsule Mobile

Great news for our iOS mobile app customers, the new caller ID feature is now available. If your contact is in Capsule, you'll always see who's calling you

QuickBooks Online is coming soon

Our integration with QuickBooks Online is almost ready so here's a sneak peek of how it's looking.

Get started

Trusted by thousands of businesses worldwide

Sign up for free