How much does Neon CRM cost in 2025?

Tired of learning Neon CRM’s features inside and out? Does every paid add-on in Neon make a dent in your sales and marketing budget? Capsule CRM gives your nonprofit all the features you need at a fraction of the cost.

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Neon CRM pricing: everything you need to know

Neon CRM offers flexible pricing for nonprofits of all sizes, with tools to manage donors, events, and fundraising. Before signing up, though, take a close look at how its costs stack up to ensure it’s the right investment.

Neon CRM pricing plans

Essentials plan - $99/month

• Basic donor database management
• Email marketing and communication tools
• Standard reporting features
• Event management tools
• Limited customization options and integrations.
• Suitable for smaller nonprofits with basic CRM needs.

Impact Plan - $209/month

• Supports up to 5,000 donor records
• Custom fields and more advanced reporting
• Increased email marketing capacity
• Recurring donation processing tools
• It may still lack scalability for growing organizations.

Empower Plan - $409/month

• Advanced analytics and automation
• Grant tracking tools
• Peer-to-peer fundraising capabilities
• Support for up to 20,000 donor records
• High price point compared to alternatives with similar features.

Neon CRM charges extra for things like premium support, expanded integrations, and higher donor record limits. You’ll also need to factor in payment processing fees for donations, which can quickly increase your overall costs.

Factors to consider when choosing a CRM solution

Choosing a CRM is a turning point for your sales operations. When done well, your team will have a tool they’ll use happily, and that will increase employer satisfaction and your revenue. Choose the wrong CRM, and everyone suffers – including your customers.

1. Organizational scalability

Consider whether the CRM can handle increasing complexity as your nonprofit expands.

• Neon CRM: Designed for nonprofits of all sizes, but higher tiers are essential for organizations with complex needs or larger donor bases
• Capsule CRM: Offers a free plan for smaller organizations in any industry and scalable paid plans, suited to nonprofits looking for advanced donor management solutions.

2. Cost implications

Compare billing options to find a pricing structure that suits your budget.

• Neon CRM: According to publicly available information, there is no discount for annual pricing
• Capsule CRM: Capsule’s pricing remains competitive across both billing options, with fewer add-ons required for advanced features.

3. Functionality gaps

Ensure the CRM meets your integration and automation needs from the start.

• Neon CRM: Lower tiers lack advanced automation, reporting, and integrations, potentially leading to additional costs.
• Capsule CRM: Capsule includes powerful analytics, customizable workflows, and integrations at every tier, reducing reliance on costly upgrades.

Why Capsule CRM is a strong alternative

Capsule CRM matches Neon CRM’s features while offering greater versatility and lower costs. Its free plan and affordable paid tiers make it ideal for nonprofits of any size. Custom workflows and integrations with over 50 apps ensure nonprofits can adapt the platform to their specific needs. Capsule’s scalable plans allow for growth without hidden fees or unnecessary add-ons.

👉 Read more on why Capsule CRM is better than Neon CRM

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Is Neon CRM worth it?

Neon CRM is a powerful tool for large nonprofits or event planners, but its high cost and the need for upgrades to access key features may not make it the best choice for smaller teams. Capsule CRM offers a more affordable solution, with greater flexibility and functionality, allowing nonprofits to grow without the financial burden.