Capsule’s new email verification: New ways to enhance your account security

We’ve introduced an important update to how you log into Capsule. We’ve added an extra layer of security to protect your business data.

Cyber threats like password leaks and malware are on the rise, so we’ve made changes to help further protect your account and prevent unauthorized access. Here’s everything you need to know about email verification, how it works, and what you can do to improve your password security.

How does our email verification process work?

1. When you log in on a new browser or device, Capsule will send you a one-time verification code to your registered email.
2. Enter the code to complete your login.
3. You’ll only need to verify once a year, when switching browsers, or if we detect suspicious activity on your account.
4. If you have Two-Factor Authentication (2FA) or Single Sign-On (SSO) set up with Google Workspace or Microsoft 365, email verification won’t be required.

Why email verification?

Capsule’s email verification helps protect against common security threats, such as:

• Password reuse across different services: If one account is compromised, attackers can try the same login details elsewhere.
• Malware attacks: Hackers can steal saved passwords or keystrokes from infected devices.
• Unauthorized access: Someone watching over your shoulder in a public place might see your password.

With this update, you may be prompted to verify your login, ensuring that only you can access your account.

Three tips to improve your password security

These changes are designed to enhance your account security, but good password practices are just as important. Here are three ways to strengthen your security:

1. Avoid reusing passwords

Reusing the same password multiple times across numerous platforms is one of the easiest ways hackers can access your account. If one password is exposed in a data breach, cybercriminals can attempt to use this information on other services you use. It’s known as a credential-stuffing attack.

To protect yourself:

• Always use a unique password for each service
• Regularly update your passwords to reduce the risk of unauthorized access
• Check if your credentials have been compromised using a service like Have I Been Pwned.

2. Use a password manager

Remembering dozens of strong and unique passwords is difficult. Password managers are great tools for improving security without having to memorize multiple combinations of words and letters.

A password manager can:

• Generate strong, random passwords that are difficult to guess
• Store all your passwords securely in one place
• Auto-fill login credentials, making signing in faster and safer.

Popular options include 1Password and Last Pass. By using a password manager, you no longer have to remember complex passwords while ensuring your accounts remain secure.

3. Implement Multi-Factor Authentication (MFA)

Multi-factor authentication (MFA) is one of the most effective ways to protect your login credentials. It requires you to verify your identity using two or more factors, such as:

• Something you know – Your password
• Something you have – A verification code from an app
• Something you are – Biometric data like a fingerprint or face scan.

Capsule supports app-based authentication using Google Authenticator or Authy, which generates time-sensitive codes for added security. Enabling MFA means that even if someone gets your password, they won’t be able to log in without your second verification factor.

Wrapping up

Email verification provides an extra step to keep your account safe and secure

Capsule is taking an extra step to keep your account secure. Combined with good password habits like using unique passwords, a password manager, and enabling MFA, you can further protect your business data.