How much does Nutshell CRM cost in 2025?

Is Nutshell CRM holding your team back? Its pricing and limited flexibility might have you wondering if there’s a better fit for your business. Capsule CRM could be the straightforward solution you’ve been looking for.

🌟 Make the smarter move – Capsule CRM is your perfect fit!

Nutshell CRM pricing: Everything you need to know

Nutshell CRM has a tiered pricing structure tailored to different business sizes and needs. However, the higher-tier plans may come with features that not every business actually needs, making it harder to justify the cost.

Nutshell CRM pricing plans

• Foundation Plan: $19/month- unlimited storage, contacts, and accounts, contact management, communication timelines, email and calendar sync, a customizable single sales pipeline, free live support, a mobile app, and a 1,000 active leads limit.
• Growth Plan: $32/month- activity and email reports, sales and activity quotas, pipeline stage goals, and up to 25 custom fields, with no limit on open leads.
• Pro Plan: $49/month- 5 customizable pipelines, sales automation, personal email sequences, a full reporting suite, and lite meeting scheduling software.
• Business Plan: $67/month- increased pipelines, territories, and markets, unlimited Notetaker usage (AI-powered voice-to-text transcription), a full meeting scheduler, audit log and changelog, and API support.
• Enterprise Plan: $89/monthFeatures unlimited pipelines, custom fields, teams, currencies, and territories, read-only SQL access, free scheduled phone support, and a dedicated customer success strategist.

Nutshell also offers some add-ons to increase functionality – but there are extra costs to keep in mind:

• Campaigns (email marketing): $5/company/month, with 150 free emails included.
• SMS: $16/user/month, including 150 text messages per user, with additional messages available for purchase.
• Nutshell IQ: $37/company/month, includes tools like ProspectorIQ, VisitorIQ, and PeopleIQ to uncover new leads and sales opportunities.
• Landing pages: $37/company/month for unlimited professional landing pages.

Factors to consider when choosing a plan

Choosing the wrong CRM can cost you more than money – it’s about finding the right balance of scalability, features, and long-term value. Here's how to make a decision that works for you.

Scalability and flexibility

Evaluate how well the CRM can grow alongside your organization’s needs.

• Nutshell works well for small to mid-sized companies, but its lower-tier plans come with limitations like restricted pipelines and customization. As your team grows, scaling often requires upgrading to higher plans, which might not be ideal for rapidly expanding businesses. Larger teams may find the Enterprise plan’s features don’t justify its scale.
• Capsule is flexible from the start, making it an excellent choice for both small businesses and those aiming to grow. Its structure is designed to adapt as your business expands, offering features that naturally scale with your team. Capsule’s plans allow businesses to grow without feeling restricted by their CRM tool.

Long-term cost implications

Ensure the pricing aligns with the value and features provided.

• Nutshell’s pricing starts at $13 per user per month, but you’ll need to commit to annual billing to get this rate – otherwise, you’ll end up paying $19 a month. Upgrading to higher tiers can be expensive, with the Enterprise plan costing $79 per user per month. Essential features like unlimited pipelines and AI tools are locked behind these higher plans – and add-ons for email campaigns or SMS increase costs further.
• Capsule offers transparent pricing starting at just $18 per user per month, with a standout free plan for budget-conscious businesses. There are no hidden costs or pricey add-ons, making it more affordable than Nutshell at every level.

Limitations in starter plans

Look for a CRM that minimizes the need for additional tools or upgrades.

• Nutshell’s lower-tier plans are restrictive, with only one pipeline, basic reporting, and limited customization. Many essential features are only available in higher-tier plans, making upgrades inevitable as your business grows.
• Capsule’s free and starter plans provide more features upfront, including customizable pipelines, advanced contact management, and task tracking—tools that Nutshell locks behind its higher tiers.

💡 Read why Capsule is better than Nutshell

Why Capsule CRM is a strong alternative

Capsule CRM keeps things simple and flexible:

• Its free plan gives you all the basics, like pipelines and contact management, to hit the ground running.
• Capsule’s pricing is clear and reasonable – with plans that grow with your team, not against it.
• A built-in set of tools is simple yet powerful enough for teams of all sizes.

👉 Switch to Capsule CRM today and see how it fits into your business!

Is Nutshell CRM worth it?

Nutshell CRM offers solid sales and marketing features, but it may not be the best fit for every business. Its lower-tier plans are restrictive, with limited pipelines and basic tools that might not meet the needs of growing companies.

While higher-tier plans offer more features, the pricing – along with additional costs for add-ons like email campaigns – can quickly add up. The lack of a free plan makes it harder for smaller businesses or startups to test the CRM before committing.

For a simpler, more flexible CRM that scales with your business, try Capsule instead.

👉 Ready for a CRM that fits your business at any stage? Try Capsule CRM for free today!