Capsule vs Freshworks

Looking for an alternative to Freshworks CRM? Capsule combines ease of use with advanced features for fast-growing sales teams.

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Why choose Capsule over Freshworks CRM?

From tracking leads and conversations to advanced automation and reporting, Capsule gives you everything you need in one intuitive place.

Pricing per user $18 - 54/mo $35 - 119/mo
6 users on Enterprise plan $336/mo $714/mo
Contact limit 200,000 5,000
App integrations 50+ 30+
File storage on entry plan 10GB 2GB
Custom activity types Unlimited Limited

Get the features you need without hidden costs

Capsule is ready to go out of the box, without hidden fees. There are no onboarding or training costs and we provide unlimited cases, sales opportunities and custom fields on every plan.

Integrate with more of the apps you rely on

With 50+ integrations, including Google Workspace and Microsoft 365, Capsule brings your tools together to help sales teams stay productive by eliminating the need to switch between apps.

Get deals over the line with Tracks

Capsule helps you convert more leads and save time with standardized sales processes that automatically remind you of upcoming deadlines and tasks so you never miss a follow-up.

Stay organized and close more deals, faster

Everything in one place

Gain a complete overview of every deal and each customer interaction.

Save time

Automate processes like logging calls, meetings and follow-ups to stay productive.

Powerful sales reports

Gain insights with sales and activity reports to better prioritize sales efforts.

Integrate with your tools

Capsule connects with the apps you use to streamline your workflow.

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