A CRM that puts people first
Whether you’re part of an in-house HR team or working with multiple clients as a dedicated HR firm, Capsule CRM gives you the tools to stay organized and deliver a great candidate experience, from recruitment to retention.
Free CRM for HR teams
Get started with Capsule’s free CRM and access essential features to organize your HR work—no upfront cost. You also get a 14-day free trial of advanced tools like automation and multiple pipelines.
Perfect to try Capsule and see how it works.
Free Forever.
For small businesses with one to five employees.
Billed Annually.
Got a small sales team? This is the plan for you.
Billed Annually.
For big sales teams and fast-growing small businesses.
Billed Annually.
Why HR teams need a CRM
Managing HR processes can be complex, especially when your data is spread across different apps. Capsule CRM helps HR teams work smarter by centralizing information, streamlining workflows, and enhancing engagement.
Forget messy spreadsheets. Capsule gives you a complete, up-to-date view of every employee and candidate, tracking interactions, feedback, goals, and milestones. It helps HR teams offer more personalized and proactive support.
Better communication and engagement
Capsule makes it easy to send the right message at the right time. Whether you’re onboarding staff, creating policy changes, or sending feedback. Clear communication keeps teams connected and engaged.
Project boards for internal processes
Organize internal processes with Capsule’s project boards. Assign responsibilities, track tasks, and be confident that nothing is missed so you can keep HR operations running smoothly and transparently.
Simple pipeline management
Build and manage recruitment pipelines that match your hiring process. Easily track candidates, stages, and outcomes all in one view, without having to switch between platforms or tools.
Compliance and risk management
Stay audit-ready with Capsule’s contact management and document control. Track and verify candidate and employee training to confirm that everyone has completed the necessary steps and complies with any relevant requirements.
Frequently Asked Questions
A CRM for HR helps teams manage candidate and employee interactions, automate processes, and improve communication. It enhances the employee experience and streamlines recruitment, onboarding, and performance tracking.
A CRM can automate onboarding workflows, ensuring new hires receive timely communications, required documentation, and easy access to resources. It reduces manual effort and creates a smoother, more consistent onboarding experience.
Key features include dynamic employee data management, automated workflows, seamless communication tools, integration with HR platforms, performance tracking, and compliance support. Scalability and user-friendliness are also important.
CRMs help HR teams track performance, provide regular feedback, recognize achievements, and deliver personalized communication, fostering a sense of belonging and engagement that can boost retention.
A CRM centralizes sensitive data with role-based access controls and automated compliance tracking. This makes it easier to maintain up-to-date records and demonstrate compliance during audits, as well as reduce the risk of data breaches.
Small HR teams should prioritize CRMs that are easy to use, scalable, and offer essential features like recruitment tracking, communication tools, and automation. Look for CRMs that offer a free plan so you can see whether it fits your needs without any upfront costs.