Capsule AI
Your unfair advantageCapsule CRM is jam-packed with practical and useful AI features, helping you prep for calls, write faster follow-ups, set up your sales pipelines, and more.
Let our AI handle the boring stuff
Whether it’s repetitive follow-up emails, or trying to remember everything a client/customer has said, we’re here to simplify your working day.
Start every conversation with confidence
AI Summaries gathers your contacts’ recent notes and activity and produces a summary. Take notes, then stroll into your call confident you’re in control.
Bye-bye boring email admin
Not every sales email has to be Shakespeare. Use AI Email Assist to handle quick updates and routine follow-ups.
Build your exact sales pipeline in minutes
Log into Capsule CRM, tell us what you want, and as if by magic, AI Sales Pipeline Generator will conjure up a Sales Pipeline to match your businesses needs.
Próximamente: Gira de productos en directo
Vea exactamente cómo funciona Capsule: sin compromiso, sólo un recorrido de 30 minutos por sus posibilidades. Conozca el producto en tiempo real, haga preguntas o simplemente escuche.
Common sense AI for common sense businesses
Vital details, now
It’s 8:15 am, you’ve got a surprise call in 15 minutes, and you’re definitely not prepared.
Luckily, AI Summaries pulls together an immediate summary of recent emails, notes, and other activity for any Contact, Opportunity, or Project
Now, how will you spend the next five minutes? Being smug? You should.
Boring email admin — gone
You’ve just finished that VIP call, and you need to send a quick update to confirm next steps.
You tell our AI Email Assist what the message is about and the tone you’re looking for, and it’ll draft up your message immediately.
Tweak the wording if needed, hit send, and move on, getting the email off your to-do list and into your customer’s inbox.
Build your sales process in seconds
Manufacturing firm? Consultant? Or someone else? Our AI Pipeline Generator will build you a sales pipeline, fit for your unique business, immediately.
Tell us what your business does, outline your sales process, and our AI will whip up a Sales Pipeline with all the steps and stages that fits like a glove.
Crucial prospect details — on hand
You have an email or website for a new lead, but who has the time to research and fill in all of the relevant information about them and their business?
AI Business & Contact Enrichment automatically populates and maintains your records with company information such as revenue, headcount and industry, and so much more.
Vital details, now
It’s 8:15 am, you’ve got a surprise call in 15 minutes, and you’re definitely not prepared.
Luckily, AI Summaries pulls together an immediate summary of recent emails, notes, and other activity for any Contact, Opportunity, or Project
Now, how will you spend the next five minutes? Being smug? You should.
Boring email admin — gone
You’ve just finished that VIP call, and you need to send a quick update to confirm next steps.
You tell our AI Email Assist what the message is about and the tone you’re looking for, and it’ll draft up your message immediately.
Tweak the wording if needed, hit send, and move on, getting the email off your to-do list and into your customer’s inbox.
Build your sales process in seconds
Manufacturing firm? Consultant? Or someone else? Our AI Pipeline Generator will build you a sales pipeline, fit for your unique business, immediately.
Tell us what your business does, outline your sales process, and our AI will whip up a Sales Pipeline with all the steps and stages that fits like a glove.
Crucial prospect details — on hand
You have an email or website for a new lead, but who has the time to research and fill in all of the relevant information about them and their business?
AI Business & Contact Enrichment automatically populates and maintains your records with company information such as revenue, headcount and industry, and so much more.
No-nonsense AI to market your business
Amazing customer service — 24/7
Conversations provides 24/7 support for all your sales and customer queries.
It doesn't sleep, it's fast, and it deals with all the routine questions and queries you shouldn't. All from one centralized inbox-style view. Easy peasy.
Más informaciónAvailable with our Marketing add-on, Transpond.
Your business, your brand
Build polished, on-brand email comms without the dread of rummaging through .svgs and style guides.
Pop your website URL into Transpond, then our Brand Analyzer scans your site, identifies colors, logo, fonts, rips them out, and puts them into your email comms.
Más informaciónAvailable with our Marketing add-on, Transpond.
Write marketing emails, fast
Sometimes, you know what to say, but don’t know how to say it. Transpond’s AI Content Assistant removes this blocker.
Just give it a few ideas, like tone, style, or subject, click ‘Generate Content’, and it’ll conjure up copy in seconds. Now, edit it and click send. Email done.
Más informaciónAvailable with our Marketing add-on, Transpond.Amazing customer service — 24/7
Conversations provides 24/7 support for all your sales and customer queries.
It doesn't sleep, it's fast, and it deals with all the routine questions and queries you shouldn't. All from one centralized inbox-style view. Easy peasy.
Más informaciónAvailable with our Marketing add-on, Transpond.Your business, your brand
Build polished, on-brand email comms without the dread of rummaging through .svgs and style guides.
Pop your website URL into Transpond, then our Brand Analyzer scans your site, identifies colors, logo, fonts, rips them out, and puts them into your email comms.
Más informaciónAvailable with our Marketing add-on, Transpond.Write marketing emails, fast
Sometimes, you know what to say, but don’t know how to say it. Transpond’s AI Content Assistant removes this blocker.
Just give it a few ideas, like tone, style, or subject, click ‘Generate Content’, and it’ll conjure up copy in seconds. Now, edit it and click send. Email done.
Más informaciónAvailable with our Marketing add-on, Transpond.Our approach to AI and your data
Your data stays yours
We never use your data to train AI models. What you put into Capsule remains your data - always.
Protected as standard
Your account and customer data are protected by the same trusted safeguards we use across Capsule.
Stays in your account
Anything entered into AI features stays within your Capsule account and isn’t shared elsewhere.
AI is optional
You can switch AI features off at any time from your account settings - no pressure, no catch.
For the full details on how our AI tools work, take a look at our Terms and Conditions.
Smarter tools, same straightforward pricing
Capsule CRM offers clear pricing plans, with all AI-powered features available on paid plans. Sign up for a free trial to try them out.
Para pequeñas empresas de uno a cinco empleados.
Facturación anual.
¿Tienes un equipo de ventas pequeño? Este es su plan.
Facturación anual.
Para grandes equipos de ventas y pequeñas empresas de rápido crecimiento.
Facturación anual.
Todas las funciones incluidas, formación personalizada y asistencia prioritaria.
Facturación anual.
Take Capsule CRM on the go
All your customer details at your fingertips, whether you're in the office, on the road, or halfway up Everest.
Super-speedy onboarding
With Capsule CRM, you’ll be up and running before your next well-deserved coffee break. Sorted.
For people, by people
Capsule CRM’s human-led support team is here to answer any questions and help you get the most from your CRM.
Free CRM Frequently Asked Questions
Capsule CRM’s AI works quietly in the background, helping with things like summaries, writing support, and quick answers. It’s designed to reduce prep and admin, not change how you work or take control away from you.
No. Capsule CRM’s AI features are there to support your work, not replace it. It helps with prep and organization, while you stay in control of conversations, decisions, and relationships.
Not at all. Capsule CRM has always been designed to feel natural and easy to use, and that philosophy also applies to the AI features. If you know how to use Capsule CRM, you already know how to use its AI.
AI isn’t going anywhere. Learn about it.
Enjoy practical guides on using AI to improve your business, along with resources for sales, marketing, and more.
Best free AI tools for businesses
10+ best free AI tools for businesses
AI tools are a great way for businesses to boost productivity. Take a look at our list of the best ten free AI tools on the market.
AI for small business marketing
AI for small business marketing: ideas to try today
Learn how small businesses can get started with AI! This guide covers essential tools, tips, and strategies to boost growth.
A beginner’s guide to AI
Get started with AI: A beginner's guide for small businesses
This article reveals the top tools and tactics that let you do more with less, turning a small budget into big results
