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Capsule integrates with Google Apps

Wednesday, March 10, 2010 by Duncan Stockdill

We’re excited to announce our long requested integration with Google Apps.  Google approached us late last year to ask us to participate as a launch company in their new Google Apps marketplace.  As announced by Google earlier today, the Google Apps marketplace provides a range of cloud apps that integrate with Google.  Capsule is one of the first 50 apps to be offered in the marketplace.  It can be installed using the “Add it now” button inside the Capsule marketplace listing.

Here’s how the integration works…

After installing Capsule into your Google Apps domain, users access Capsule straight from Google’s universal navigation in the same way as they would access other Google Apps such as Google Mail or Calendar.  Here’s an example of what that looks like for a user:

Pretty neat huh! Also, since the user’s Google Apps credentials are used to log them into Capsule, there’s no extra user name or password for the user to remember.

Google does email and collaboration well and it has a basic personal contact manager.  However it doesn’t provide a good solution for sharing your company contacts with multiple users.  Capsule provides a solution to this since a CRM is the natural place for your company contacts to be stored and shared with other users.  In this model Capsule is the master repository for all company contacts, and users can choose to have their Google Contacts inside Google Apps kept up-to-date by Capsule.  This is a user choice, and is easily enabled from the user’s setting page in Capsule:

Once enabled, Capsule will push a full set of contacts from Capsule into the user’s Google account.  Any time a new contact is added, or a contact is updated in Capsule those details will automatically get pushed to the user’s Google account.

Another enhancement we’ve made for Google Apps users is to have Google Mail pop-up when a user clicks on a contact’s email address inside Capsule.  This is a user choice, and is easily enabled from the user’s setting page in Capsule:

Finally, users can also see their Capsule tasks inside Google Calendar (we actually released this feature last month).  Follow the “Subscribe to iCalendar Feed” link from the Capsule calendar page to enable this.

Many thanks to the users that beta tested and provided feedback on the Google Apps integration. If you are an existing Capsule user and would like to integrate, please get in touch with us so that we can provide instructions for connecting with your existing Capsule account (rather than creating a new account as per the default process). Hope you all find the new functionality useful and we look forward to refining and extending it further based on your feedback.

 

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Comments

James Wed Mar, 10 2010 at 02:47 pm

great news!

Can I make the integration if I’ve already got a free account?

Stephen Wed Mar, 10 2010 at 03:06 pm

Congratulations Team Capsule! This is really exciting news, and I look forward to seeing new features appearing.

Duncan Stockdill Thu Mar, 11 2010 at 01:44 am

Admin comment:

Thanks for the feedback.

Just to clarify, the marketplace process only works for new accounts.  If you’ve got an existing Capsule account you’d like to hook up, please get in touch with us on support.

John Mon Mar, 15 2010 at 05:05 pm

Excellent!

Now you just need to try and integrate the calendars with Google calendar!

Jerry Heights Fri Mar, 19 2010 at 10:20 pm

I see that the card processor is down, when will that be up again? I’m itching to make an account! Thank you!

Miren Mon Mar, 22 2010 at 02:05 pm

A couple of questions about Capsule for Google Apps (which looks great):

1. Is it possible to sync contacts with a Gmail account? For what I’ve seen, when addig the Google settings it only allows me to choose between accounts inside the domain.

2. How can affiliate links be used for this? I mean, if the app is installed through Google Marketplace, then there’s no way of using an afiliate links… Do affiliate links only work for ‘standalone’ Capsule?

Thanks!

Steven Wagner Thu Mar, 25 2010 at 03:13 am

Guys:

If our Domain from Google is dealerignition.com it is trying to port that over as the URL for capsule. So we get an error message. Is there any way to sync this up or change it?

BTW: Your CRM kicks ass.

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