We had a couple of periods earlier in the week where the service was slow for some users. Sorry to those affected. We are resolving this by adding server capacity, some of which has been put in place and we’ve got more coming.
A number of you asked whether there is system status page for Capsule. We haven’t had one, but as of today we’ve published a System Status page to keep users informed when the service is down or problematic. We’ll post whenever there is an issue or we schedule downtime. We’ve also also published our Pingdom Uptime Report which provides both current status and history of the system availability.
Hope you find this useful, and more importantly, I hope we don’t have to update it too often!