Zendesk launched an updated version of their customer support platform a little while back and with it they introduced a more structured approach to integrations with other services. Our previous widget for Zendesk has been transformed and expanded into a Zendesk App that you can install into the new Zendesk. As with our previous widget for Zendesk it allows you to view or search for the Capsule contact details for a ticket requester.
Here’s what it looks like:
We've made it even easier to see financial information and tasks on the same page as the contact record by adding them to a sidebar.
It's true, using a simple list in your CRM does more than keep you organized, it helps you build relationships. How? Read on to find out.
We've integrated with QuickBooks Online to make it even easier to get customer details, interaction history and financials on the same page.
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