New Capsule App for Zendesk

Josef Szotten posted in Product January 14, 2013

Zendesk launched an updated version of their customer support platform a little while back and with it they introduced a more structured approach to integrations with other services. Our previous widget for Zendesk has been transformed and expanded into a Zendesk App that you can install into the new Zendesk. As with our previous widget for Zendesk it allows you to view or search for the Capsule contact details for a ticket requester.

Here’s what it looks like:

Capsule app in Zendesk

Read more about product

Design improvements to forms and navigation

We've been busy over the last few months, making numerous design and user experience improvements to Capsule around forms and navigation.

Automatically log calls in Capsule

When you’ve invested in software, there’s nothing better than discovering new, helpful features that make life that little bit easier. Here’s one we’d like to share.

Caller ID support for Capsule Mobile

Great news for our iOS mobile app customers, the new caller ID feature is now available. If your contact is in Capsule, you'll always see who's calling you

Get started

Trusted by thousands of businesses worldwide

Sign up for free