New Capsule App for Zendesk
Zendesk launched an updated version of their customer support platform a little while back and with it they introduced a more structured approach to integrations with other services. Our previous widget for Zendesk has been transformed and expanded into a Zendesk App that you can install into the new Zendesk. As with our previous widget for Zendesk it allows you to view or search for the Capsule contact details for a ticket requester.
Here’s what it looks like:
