Saying goodbye to Internet Explorer 7 & 8

Dom Briggs posted in product May 14, 2013

It’s fair to say that older versions of Internet Explorer aren’t well loved by web developers. We spend a lot of time testing and creating workarounds for IE 7 & 8 when working on new updates to Capsule. Even then, the user experience and reliability we can offer in these browsers is compromised because the capabilities of these browsers are far behind what is achievable in a modern browser. Patching the limitations in these browsers also means we end up deploying more code which adds to page load times.

With limited time and resources, it’s important that we focus our efforts in the areas that add most value across our customer base. Discountuining support for IE 7 & 8 will let us move faster and with less constraints. As of July, Capsule will no longer support IE 7 or 8.

We haven’t taken this decision lightly. The vast majority of our users are on Chrome, Firefox or Safari. Internet Explorer users account for 11% and most of these are already on IE 9 or 10. Usage for IE 7 & 8 has been falling over the last 12 months and now accounts for around 1% and 2% respectively.

App browser usage

There is a general trend towards phasing out support for Internet Explorer versions under 9. Many popular web applications such as Google Apps and Facebook have either dropped support or are in the process of doing so. This same trend is hapening in the tools and libraries that we use to build Capsule. For example, the popular javascript library jQuery which we use has started to require IE 9+ for it’s latest and most efficient version which we will be upgrading to.

If you are using Internet Explorer 7 or 8 we suggest that you upgrade to a modern browser such as Google Chrome or Internet Explorer 10. If for whatever reason you’re unable to do so we’ve added support for Google’s Chrome frame which is a free plug-in for Internet Explorer that web apps can use to provide you with additional features and better performance. Visiting Capsule using IE 7 or 8 you will see a prompt to install Chrome frame:

IE 7 & 8 - Chrome frame prompt

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