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    <title>Capsule CRM Blog</title>
    <link>http://capsulecrm.com/blog</link>
    <description></description>
    <dc:language>en</dc:language>
    <dc:creator>duncan.stockdill@zestia.com</dc:creator>
    <dc:rights>Copyright 2012</dc:rights>
    <dc:date>2012-03-06T16:35:30+00:00</dc:date>
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    <item>
      <title>New in Capsule: find social profiles for your contacts</title>
      <link>http://capsulecrm.com/blog/new_in_capsule_find_social_profiles_for_your_contacts</link>
      <guid>http://capsulecrm.com/blog/new_in_capsule_find_social_profiles_for_your_contacts</guid>
      <description><![CDATA[<p>We've just launched a new feature in Capsule that makes it easy to find your contacts on social networks like Twitter and LinkedIn.</p>

<p>To get this working, you first need to link your Capsule account with your social network accounts so that Capsule can search those networks on your behalf. You can do this by clicking on your username in the top menu bar > <strong>My Preferences</strong> > <strong>Social Integrations</strong>. Once you've done that you'll start seeing a notification icon when you view a contact in Capsule that indicates Capsule has found social profiles for your contact. Click on the icon to see the matches and add the social profiles details to your contact.</p>

<img src="http://capsulecrm.com/images/blog/social.gif"/>

<p>As part of this release we've also added Google+, Flickr, YouTube and GitHub to the list of social networks that you can record on a contact in Capsule.</p>

<p>We take privacy seriously and Capsule honours the privacy controls of each network when searching for profiles. As a result you'll only see matches where the contact has made their profile public.</p>

<p>I'd love to hear how you get on with this. In particular, if you spot matches that are for the wrong person I'd be grateful if you could email support@capsulecrm.com so that we can take a look at fine tuning our search algorithms.</p>]]></description>
      <dc:subject><![CDATA[capsule, feature, integration,]]></dc:subject>
      <dc:date>2012-03-06T16:35:30+00:00</dc:date>
    </item>

    <item>
      <title>Bringing Opportunities to Capsule Mobile</title>
      <link>http://capsulecrm.com/blog/bringing_opportunities_to_capsule_mobile</link>
      <guid>http://capsulecrm.com/blog/bringing_opportunities_to_capsule_mobile</guid>
      <description><![CDATA[<p>
First off I&#8217;d like to introduce myself. Hi I&#8217;m Tom and I&#8217;ve recently joined the
team at Capsule as a front-end developer. My background was originally working with .NET, Ruby and Node.js and now I&#8217;m working in JavaScript and CoffeeScript to make Capsule&#8217;s user interface more interactive. I&#8217;ve started looking at the mobile application and the first of these updates are now publicly available.
</p>

<p>
You can now view your open opportunities by tapping the new Pipeline button on
the mobile app&#8217;s main menu. Tapping on an individual opportunity will take you through,
showing more information about it. Opportunities are now listed under notes and
emails for individual contacts. Currently, opportunities are only available when your device has a network connection.
</p>

<p>
<img src="/images/blog/mobile_ops_view.png" alt="List of Opportunities"> <img src="/images/blog/mobile_contact_view_ops.png" alt="Contact with Opportunities"> 
</p>

<p>
If you don&#8217;t see the new Pipeline link you need to update the app so that you&#8217;re running the latest version: in the mobile app go to <strong>&#8216;Settings&#8217;</strong> and tap the <strong>&#8216;Check for Updates&#8217;</strong> button.
</p>

<p>&nbsp;</p>]]></description>
      <dc:subject><![CDATA[capsule, design, feature, mobile,]]></dc:subject>
      <dc:date>2012-02-29T11:55:44+00:00</dc:date>
    </item>

    <item>
      <title>New API documentation</title>
      <link>http://capsulecrm.com/blog/new_api_documentation</link>
      <guid>http://capsulecrm.com/blog/new_api_documentation</guid>
      <description><![CDATA[<p>
We&#8217;ve recently updated the Capsule API pages. The API itself is more or less the same, there&#8217;s a few updates and we have improved the design and overall look and feel of the API documentation.
</p>

<p>
The API closely follows <a href="http://en.wikipedia.org/wiki/Representational_State_Transfer">RESTful</a> principles with every resource like person, opportunity or tag having its own URL. Resources can be manipulated using standard REST commands GET (view), POST (create), PUT (update) and DELETE.
</p>

<p>
We&#8217;ll be removing the old documentation shortly so you should update your bookmarks with the new URL.
Check it out here: <a href="http://developer.capsulecrm.com/">http://developer.capsulecrm.com/</a>
</p>]]></description>
      <dc:subject><![CDATA[capsule, design, developer, launch,]]></dc:subject>
      <dc:date>2012-02-14T11:25:02+00:00</dc:date>
    </item>

    <item>
      <title>RightSignature now integrates with Capsule</title>
      <link>http://capsulecrm.com/blog/rightsignature_now_integrates_with_capsule</link>
      <guid>http://capsulecrm.com/blog/rightsignature_now_integrates_with_capsule</guid>
      <description><![CDATA[<p>
At Capsule HQ we like to stay paper free. We keep all our paperwork digital which in addition to enhancing our green credentials means we never have to go through stacks of papers or filing cabinets to find our documents. So when we needed a process for getting legally binding signatures from employees and partners we wanted a solution that could load a document from Google Apps and allow it to be signed easily, without printing or scanning.
</p>

<p>
There are a few solutions for this in the market, but the one we choose was RightSignature which appealed to us with fair pricing and a simple, elegant approach. The good news for our customers is that RightSignature have integrated with Capsule and so you can now use RightSignature to easily send contracts, NDA&#8217;s, and forms to your customers and other contacts for legally binding e-signature online.
</p>

<p>
You&#8217;ll need an account with <a href="https://rightsignature.com/p/ccrm1">RightSignature</a> to take advantage of the integration. For detailed instructions on how to link it with Capsule, visit our <a href="http://support.capsulecrm.com/customer/portal/articles/213047-rightsignature-integration">support page on the RightSignature integration</a>.
</p>

<p>
Check out this video to see it in action:
</p>

<p>
<iframe src="http://player.vimeo.com/video/31918740?title=0&amp;byline=0&amp;portrait=0&amp;color=576bab" width="675" height="422" frameborder="0" webkitAllowFullScreen allowFullScreen></iframe>
</p>]]></description>
      <dc:subject><![CDATA[capsule, feature, integration,]]></dc:subject>
      <dc:date>2011-11-16T13:58:20+00:00</dc:date>
    </item>

    <item>
      <title>Capsulecrm.com refresh</title>
      <link>http://capsulecrm.com/blog/capsulecrm.com_refresh</link>
      <guid>http://capsulecrm.com/blog/capsulecrm.com_refresh</guid>
      <description><![CDATA[<p>We're excited to have rolled out a new design for <a href="http://capsulecrm.com">http://capsulecrm.com</a>. </p> 

<p>Technically we've made use of web standards such as HTML5 and you'll find some very smooth CSS3 animations dotted around the site. In terms of content you'll still see familiar pages such as the blog and features page, but we're sure you'll find the new design smoother and easier to navigate. </p>

<p>We've also added the ability to login to your Capsule account through the website. This feature is a response to our customer request and something we felt was useful for the new website. </p>

<p>One final thing you'll find is a video showing off Capsules features on the home page, including a look at the mobile app, just click the play button to watch!  </p>

<a href="http://capsulecrm.com"><img src="http://cdn.capsulecrm.com/website/img/blog-images/new-login.png" alt="New login on Capsule home page" /></a>

<p>We hope you like the new design and don't hesitate to give us some feedback! </p>]]></description>
      <dc:subject><![CDATA[capsule, design,]]></dc:subject>
      <dc:date>2011-10-27T15:07:02+00:00</dc:date>
    </item>

    <item>
      <title>Into the finals for CRM Idol</title>
      <link>http://capsulecrm.com/blog/into_the_finals_for_crm_idol</link>
      <guid>http://capsulecrm.com/blog/into_the_finals_for_crm_idol</guid>
      <description><![CDATA[<p>We're very pleased that Capsule has made it to the finals of the CRM Idol contest. CRM Idol is a new competition that showcases the best in startups in the customer service area. It's been a great opportunity for us to get extra exposure around Capsule and to get feedback from respected influencers in the CRM industry.</p>

<p>The competition kicked off for us in September and our presentation to the judges in the first round got us through to the finals. You can read what the judges thought about us in <a href="http://www.crmidol.com/reviews/zestia">their review</a>.</p>  

<p>Now the competition has been opened up to a wider set of judges and to the public for voting in the final round. We'd love your vote!</p>

<p><a class="signup" href="http://www.crmidol.com/">Watch the videos and cast your vote</a><p>

<p>Whatever the outcome of the vote, it's been a great experience (thanks Judges!) and we're very grateful for the chance to introduce Capsule to a wider audience. Good luck to our fellow finalists.</p>
]]></description>
      <dc:subject><![CDATA[capsule,]]></dc:subject>
      <dc:date>2011-10-26T16:30:08+00:00</dc:date>
    </item>

    <item>
      <title>Turn on/off Capsule for Google Apps users</title>
      <link>http://capsulecrm.com/blog/turn_on_off_capsule_for_google_apps_users</link>
      <guid>http://capsulecrm.com/blog/turn_on_off_capsule_for_google_apps_users</guid>
      <description><![CDATA[<p>
If you have a paid google apps account you now have the possibility to choose which of your users that can see and use the Capsule gmail gadget or not. If you for example have a lot of google apps users but only a few of them user Capsule, why not turn off the gadget for the rest of your users. The gadget will only be there for the relevant users and won't cause confusion for the rest of your google apps users.
</p>

<p>
What you have to do as administrator of your google apps domain is the following:
<p>

<ul>
<li>Go to your google apps dashboard</li>
<li>Select the <strong>Organisations & users</strong> tab</li>
<li>Click the <strong>Add sub-organization</strong> button at the top right</li>
<li>Add a sub-organization with an appropriate name ('Capsule Users' for example)</li>
<li>Go back to the list with all your users and move the users that need access to Capsule to the <strong>Capsule Users</strong> sub-organization</li>
<li>You move a user by ticking the box next to the user name and then using the <strong>Move to</strong> menu at the top to move the user to a different sub-organization</li>
<li>Once you have moved all the users to the correct sub-organization you can edit the application access</li>
<li>You will find your newly created sub-organization on the left hand side</li>
<li>Click the <strong>Capsule Users</strong> sub-organization and then go to the <strong>Services</strong> tab</li>
<li>Now you can override the inherited services access and turn on or off any services you would like, including Capsule CRM</li>
</ul>


<p>
Google has written a blog post about how this all works, you can find it <a href="http://googleappsdeveloper.blogspot.com/2011/10/service-onoff-now-for-all-apps.html"><strong>here</strong></a>
</p>]]></description>
      <dc:subject><![CDATA[integration,]]></dc:subject>
      <dc:date>2011-10-25T16:29:55+00:00</dc:date>
    </item>

    <item>
      <title>New Capsule Support Portal</title>
      <link>http://capsulecrm.com/blog/new_capsule_support_portal</link>
      <guid>http://capsulecrm.com/blog/new_capsule_support_portal</guid>
      <description><![CDATA[<p>We have updated the Capsule support portal.
It now includes full content search and it can be accessed from the support link on our main site.
</p>
<p>
For those who haven't used the support portal, it includes a range of help articles and instructions for using Capsule.
It's a good place to start if you're ever unsure of anything.
</p>

<p><a href="http://support.capsulecrm.com" title="Support portal">View the support portal</a></p>

<p><a href="http://support.capsulecrm.com"><img src="http://capsulecrm.com/images/blog/processed.png" width="675" height="276" /></a></p>]]></description>
      <dc:subject><![CDATA[capsule, feature, launch,]]></dc:subject>
      <dc:date>2011-09-27T15:23:06+00:00</dc:date>
    </item>

    <item>
      <title>Quote Roller integrates with Capsule</title>
      <link>http://capsulecrm.com/blog/quoteroller_integrates_with_capsule</link>
      <guid>http://capsulecrm.com/blog/quoteroller_integrates_with_capsule</guid>
      <description><![CDATA[<p>The team at <a href="http://www.quoteroller.com/">Quote Roller</a> have integrated with Capsule to make it easy to send great looking proposals to your Capsule contacts.  Check out their video to find out more about how Quote Roller can help with your sales process.</p>

<iframe src="http://player.vimeo.com/video/23147755?portrait=0" width="675" height="540" frameborder="0"></iframe><p><a href="http://vimeo.com/23147755">Quote Roller - create and send proposals in 15 minutes</a> from <a href="http://vimeo.com/quoteroller">Quote Roller</a> on <a href="http://vimeo.com">Vimeo</a>.</p>]]></description>
      <dc:subject><![CDATA[capsule, integration,]]></dc:subject>
      <dc:date>2011-07-20T15:26:29+00:00</dc:date>
    </item>

    <item>
      <title>Navigation refresh</title>
      <link>http://capsulecrm.com/blog/navigation_refresh</link>
      <guid>http://capsulecrm.com/blog/navigation_refresh</guid>
      <description><![CDATA[<p>We&#8217;ve rolled out an update to the Capsule navigation bar. Along with a fresh look for the icons and styling, the new navigation bar improves the way the navigation elements work.</p>

<p>With ever increasing screen resolutions we wanted a design that took advantage of the available screen space.&nbsp; Over 90% of our users have a screen resolution that exceeds 1024x768.&nbsp; In the previous design the number of recently accessed records that showed across the top was fixed to 5 links.&nbsp; In the new design this section expands and contracts to show as many recently accessed records as you&#8217;ve got space for.</p>

<p>In the previous design the search box sat below the navigation bar in the page header.&nbsp; The new design unifies the search with other navigation links in the navigation bar.</p>

<p>And finally, the &#8220;more&#8221; menu has been removed and replaced with the name of the logged in user which also acts as a drop down menu to provide links to user preferences, help and logout.</p>

<h4>The new design:</h4>
<p><img src="http://capsulecrm.com/images/blog/nav.new_.black_.gif" width="675" height="66" /></p>

<p>As before, the color of the navigation bar is customisable so that you can match Capsule with your brand if you wish.&nbsp; Here&#8217;s an example in blue:</p>
<p><img src="http://capsulecrm.com/images/blog/new.nav_.blue_.gif" width="675" height="66" /></p>

<h4>The old design for comparison:</h4>
<p><img src="http://capsulecrm.com/images/blog/nav.old_.black_.gif" width="675" height="61" /></p>

<p>We&#8217;ve taken advantage of a number of CSS3 features in the new design such as transitions and the usual rounded corners and shadows. To get the full experience be sure to use a browser that supports the latest web standards such as Chrome, Firefox or Safari rather than Internet Explorer.</p>]]></description>
      <dc:subject><![CDATA[capsule, design,]]></dc:subject>
      <dc:date>2011-07-03T16:52:09+00:00</dc:date>
    </item>

    
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