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New in Capsule: Pictures from Social Networks

Tuesday, June 01, 2010 by Duncan Stockdill

With so many businesses now using social networks such as Twitter and LinkedIn, we've been looking for ways to include the information from these social network profiles inside Capsule. With our latest update to Capsule, pictures from these profiles can be pulled into contacts in Capsule. When you add a social profile such as a twitter account, LinkedIn or Facebook profile to a contact, Capsule will check to see if the profile has a picture, and if so automatically display it when viewing the contact. Capsule also checks for a gravatar which is a picture associated with an email address, so in many cases Capsule can grab a picture for a contact using just the email address.

To see it in action, add a social network profile to one of your contacts. Here's an example for Phillip, my co-founder here at Zestia.

And here's the resulting mugshot in Capsule:

We've also taken the opportunity to revamp the contact panel a little which you can see in the screenshot above. Rather than displaying the URL for a social network profile we show an icon which you can hover over to see the URL/account or click through to see the full profile.

Finally, we noticed a lot of users weren't aware that Capsule integrated with Twitter to show recent tweets (and now profile pictures) right inside a contact's page in Capsule. To make this more intuitive we updated the add new contact page to default the twitter input field. You can leave it blank or change it to another network, but hopefully this makes it clearer that you can add a twitter profile amongst other social network profiles to your Capsule contacts.

Comments

Konstantin Vyatkin Tue Jun, 8 2010 at 03:21 pm

Why not to make a Facebook Connect integration? Where every user can enter his/her Facebook password in his account details and CRM to fetch valuable data (such as mobile phone, e-mails, birthdays and Twitter accounts) from “friends only” profiles and to share it automatically with CRM common base. It will be great and much more “real life” useful than images from public profiles.
Integration with social networks is a must for today’ CRM, but real values are in private profiles.
Thank you.

TP Thu Jun, 10 2010 at 08:29 pm

Isn’t the option to add an image (logo) for the Organization also new?  I just noticed it today.  Nice touch.

Duncan Stockdill Thu Jun, 10 2010 at 09:05 pm

Yep, completely forgot to mention that smile  So for companies or people that aren’t on twitter, you can upload a picture or logo if you have one.  Thanks for highlighting this.

Duncan Stockdill Thu Jun, 10 2010 at 09:07 pm

@Konstantin
We’ll look into this at a later date.  Priority for the moment it to make the most of the publicly available profiles.  Thanks.

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