The Capsule Blog

Capsulecrm.com refresh

We're excited to have rolled out a new design for http://capsulecrm.com.

Technically we've made use of web standards such as HTML5 and you'll find some very smooth CSS3 animations dotted around the site. In terms of content you'll still see familiar pages such as the blog and features page, but we're sure you'll find the new design smoother and easier to navigate.

We've also added the ability to login to your Capsule account through the website. This feature is a response to our customer request and something we felt was useful for the new website.

One final thing you'll find is a video showing off Capsules features on the home page, including a look at the mobile app, just click the play button to watch!

We hope you like the new design and don't hesitate to give us some feedback!

Into the finals for CRM Idol

We're very pleased that Capsule has made it to the finals of the CRM Idol contest. CRM Idol is a new competition that showcases the best in startups in the customer service area. It's been a great opportunity for us to get extra exposure around Capsule and to get feedback from respected influencers in the CRM industry.

The competition kicked off for us in September and our presentation to the judges in the first round got us through to the finals. You can read what the judges thought about us in their review.

Now the competition has been opened up to a wider set of judges and to the public for voting in the final round. We'd love your vote!

Watch the videos and cast your vote

Whatever the outcome of the vote, it's been a great experience (thanks Judges!) and we're very grateful for the chance to introduce Capsule to a wider audience. Good luck to our fellow finalists.

Turn on/off Capsule for Google Apps users

If you have a paid google apps account you now have the possibility to choose which of your users that can see and use the Capsule gmail gadget or not. If you for example have a lot of google apps users but only a few of them user Capsule, why not turn off the gadget for the rest of your users. The gadget will only be there for the relevant users and won't cause confusion for the rest of your google apps users.

What you have to do as administrator of your google apps domain is the following:

• Go to your google apps dashboard
• Select the Organisations & users tab
• Click the Add sub-organization button at the top right
• Add a sub-organization with an appropriate name ('Capsule Users' for example)
• Go back to the list with all your users and move the users that need access to Capsule to the Capsule Users sub-organization
• You move a user by ticking the box next to the user name and then using the Move to menu at the top to move the user to a different sub-organization
• Once you have moved all the users to the correct sub-organization you can edit the application access
• You will find your newly created sub-organization on the left hand side
• Click the Capsule Users sub-organization and then go to the Services tab
• Now you can override the inherited services access and turn on or off any services you would like, including Capsule CRM

Google has written a blog post about how this all works, you can find it here