The Capsule Blog

Latest from the Capsule team

SaaS taking off in UK small businesses

Friday, February 20, 2009 by Duncan Stockdill
Posted at 9:31:02 in cloud computing / SaaS, small business, | 0 comments so far. Leave a comment of your own

Javelin features preview: Track your way to success

Tuesday, February 03, 2009 by Duncan Stockdill

Javelin will be launching soon and in preparation we will be providing a preview of Javelin functions via our blog.  First up, we are previewing Tracks.

Tracks are a neat feature in Javelin that provides a simple way to manage repetitive processes.  In business we find often find processes that do, or perhaps should! follow the same steps each time.  For example:

  • following through on a sales opportunity
  • managing a customer support query
  • issuing a monthly customer invoice
  • end of period accounting procedures

Tracks establish a pre-defined series of steps.  It could be as simple as a pre-defined to-do list that you tick off when steps are completed:

Tracks become more powerful by including rules that control the sequence and timing of each step:

Once defined, a track is available to embed in a Javelin Opportunity or Case.  We’re confident businesses will find novel ways to use this function.  Do you have processes in your business that would benefit from a more structured approach?  We’d love to hear about it.

Register for our Beta now if you would like to see Tracks in action.


Posted at 9:57:40 in feature, javelin, | 0 comments so far. Leave a comment of your own

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